All posts by Daniel Zook

Unscheduled: IT Ticketing

Monday June 2, 2025 8:30am - 1:18pmUncategorizedDaniel Zook

Team Dynamics is experiencing an outage this morning. They are aware and investigating the issue. We are hopeful that the system will be back up as quickly as possible. Until the issue is resolved EMU IT is unable to access new and existing work orders. We will respond as soon as we are able. Sorry for the inconvenience this may cause.

Unscheduled: Wi-Fi outage in Parkwoods 902 and Bomberger House

Monday May 19, 2025 11:11am - 3:06pmUncategorizedDaniel Zook

UPDATE: Power was restored around 3:00 PM.

A power outage in Parkwoods 902 has caused the Wi-Fi to fail in Parkwoods 902 and Bomberger House. IT and Facilities are investigating.

Planned: brief Wi-Fi Outage

Wednesday May 14, 2025 6:00pm - 9:00pmUncategorizedDaniel Zook

Maintenance is being performed on the Wi-Fi system between 6 PM and 9 PM on 5/14/25. The Wi-Fi will be down for a few minutes.

Unscheduled: Partial Wi-Fi Outage

Sunday May 11, 2025 2:30pm - Monday May 12, 2025 3:00pmUncategorizedDaniel Zook

UPDATE: Wi-Fi is fully working again.

The Wi-Fi is not working in some locations.

I.T. is working on fixing it.

Scheduled: Network Upgrade

Sunday May 11, 2025 12:30pm - 5:50pmUncategorizedDaniel Zook

UPDATE: The network is back on-line as of 5:50 PM.

On Sunday, May 11, 12:30 PM to approximately 7:30 PM, IT will be upgrading the software on a core network device. This will result in an extensive outage of networked technology on campus. Services impacted are:
Phones
Wired Network
Wireless Network
Internet
Printing
Classroom Technology

If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, and www.emu.edu. However, Jenzabar systems including J1 and MyEMU will not be available on or off campus.