On Sunday, May 31, 1:30 pm to approximately 4:30 pm, IT will be performing an upgrade to the EMU Firewall. This will result in an extensive outage of networked technology on campus. Services impacted are:
Phones
Wired Network
Wireless Network
Internet
Printing
Classroom Technology
If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, and www.emu.edu. However, Jenzabar systems including J1 and MyEMU will not be available on or off campus.
UPDATE: Everything is back on-line as of 4:40 PM.
On Sunday, Feb 2, 2025 1:30 pm until 5:30 pm IT will be upgrading the software on a core network device. This will result in an outage of networked technology (including internet) that will last 15-60 minutes during the process, impacting Harrisonburg campus and the Lancaster site.
Systems impacted are:
If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, Navigate and www.emu.edu. However, Jenzabar systems including J1 and MyEMU will not be available on or off campus.
Check status.emu.edu for the current status of the outage.
If you have questions please email helpdesk@emu.edu.
Update: 1:11PM – Power has been restored. Network will be up shortly.
Due to a partial power outage, network is not available in some spaces of Suter Science Center.
UPDATE: A fiber optic link serving a couple of switches in the campus center failed and a new one was made live. Connectivity has been restored.
We are currently experiencing network issues in Campus Center South, first and second floor. Technicians are working on the issue.
Early this morning network connectivity was disrupted to the south-east portion[1] of the Harrisonburg campus by a power failure in the Hartzler Library.
If you encounter problems accessing network drives or logging in, please restart your computer. If you continue to have problems after restarting, please contact the helpdesk: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).
There is a small chance that electrical repair work in the library may cause further disruption today. Facilities and IS are working to prevent that.
Thanks to Facilities staff for their quick–and early-morning–response to the power problems!
[1] Affected buildings in south-east Harrisonburg campus include:
On Saturday, January 7, from 7:30 am until late in the evening, significant improvements will be made to the network closet on the third floor of the Campus Center. During this time there will be no phone, network, or WiFi access on the third floor. Other areas of the building will not be affected.
Technicians are working on the issue.
ALL network services will be unavailable Monday, December 28 from 7:30 AM to 7:30 PM. This includes all wired and wireless network connectivity and any service that relies on it. All EMU websites including but not limited to www.emu.edu, my.emu.edu, and moodle.emu.edu will be unavailable on and off-campus. This is the third of three major outages required to upgrade core network equipment.
At the Lancaster site, wireless and any connectivity to Harrisonburg will be affected, but other services should remain available.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Due to flooding in the basement, there is no network connectivity in Rutt House.
Access to the internet and internal network services, wireless access in particular, will be interrupted early Wednesday morning as servers providing core network services including IP address assignment, name resolution, and wireless authentication will be upgraded.