Category Archives: Internet

Scheduled: Internet service interruption

Internet service to campus, both Harrisonburg and Lancaster, will be unavailable on Tuesday, July 31 from 5:30 pm to 10:00 pm for the replacement of critical network infrastructure.

For those onsite at Harrisonburg or Lancaster, resources hosted by Information Systems will remain available, such as:

  • Moodle
  • MyEMU
  • www.emu.edu
  • workstation login and mapped drives
  • wireless
  • other on-campus resources.

Examples of what will not be available:

  • Gmail, Google Drive, Calendar, YouTube, and all other Google services
  • Zoom
  • all other internet resources not hosted on the EMU campus (all other websites).

For anyone who is not onsite at Harrisonburg or Lancaster, the opposite of the above will apply.

Internet connection problems

3:15pm: All systems are functioning normally. Further details are available below.
2:15pm: We’ve received reports of internet connection problems. Technicians are investigating.

Between 2:15pm and 3:15pm on Tue 1 Sep users on the Harrisonburg campus experienced problems connecting to web sites and services. These problems were intermittent and inconsistent, with some sites being available and others not.

We have traced the problem to anomalies in web traffic across our two internet connections. We are working with both internet service providers to further diagnose the problem and prevent its recurrence.

Intermittent internet connection outages Saturday

This Saturday, June 27 beginning at 9:00 AM, Information Systems will be making configuration changes to our network to accommodate a second internet service provider.  This will result in multiple intermittent interruptions in both the ability of on-campus users to access the internet (perhaps most importantly Google), as well as off-campus users’ ability to access services provided by EMU, such as Moodle and myEMU.  While we expect work to be completed by 1:00 PM, it may take some internet sites longer to re-establish communication with EMU so you may notice inconsistencies until later in the day.  We expect these will be few, if any.

Services that do not require internet access for on-campus users including, but not limited to, file access, printing, myEMU, and Moodle will remain available for on-campus users.