All posts by Jenni Piper

Scheduled Outage: J1Desktop, J1Web, PowerFAIDs

Student Information System (Jenzabar EX)

Beginning Friday, July 24, 5pm and lasting through Monday, July 27, 8am, J1Desktop, J1Web and PowerFAIDs will be unavailable.

IT will be working with Jenzabar  to transition our Jenzabar applications from their current location on campus to JaaS (Jenzabar hosted platform).

Instructions on how to access Jenzabar after the migration will be sent to users with permission to access at a later date.

Scheduled: Firewall Upgrade

Firewall

UPDATE: All Systems are on-line as of 9:55 AM

On Friday, July 3, from 8:00 am to approximately 5:00 pm, IT will be performing an upgrade to the EMU Firewall. This will result in an extensive outage of networked technology on campus. Services impacted are:

  • Classroom Technology
  • Internet
  • J1
  • MyEMU
  • Phones
  • Printing
  • Wired Network
  • Wireless Network

If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, and www.emu.edu.

SCHEDULED: EMU Firewall Upgrade

Network

UPDATE: Internet service (including access to Jenzabar systems) is on-line. Remote access via client VPN and telephone service is still down. I.T. is working on restoring those services.

On Sunday, May 31, 1:30 pm to approximately 4:30 pm, IT will be performing an upgrade to the EMU Firewall. This will result in an extensive outage of networked technology on campus. Services impacted are:

Phones
Wired Network
Wireless Network
Internet
Printing
Classroom Technology

If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, and www.emu.edu. However, Jenzabar systems including J1 and MyEMU will not be available on or off campus.

Scheduled: Wifi Cert Update

Wireless

We’ve identified an issue affecting Wifi Network Connectivity and Google Cloud Services. To restore access we will be deploying a new Wifi Security Certificate. Once the certificate has been deployed users will need to accept the new certificate when reconnecting to EMU Wifi.

You may see a certificate prompt — please accept the new certificate to continue using the network.

This work is scheduled to begin Friday August 15th @ 7:00am

We appreciate your prompt attention and apologize for the disruption.

Scheduled: Network Upgrade

Internet, Network

UPDATE: Everything is back on-line as of 4:40 PM.

On Sunday, Feb 2, 2025 1:30 pm until 5:30 pm IT will be upgrading the software on a core network device. This will result in an outage of networked technology (including internet) that will last 15-60 minutes during the process, impacting Harrisonburg campus and the Lancaster site. 

Systems impacted are:

  • Phones
  • Wired Network
  • Wireless Network
  • Internet
  • Printing
  • Classroom Technology
  • myEMU
  • Computer Labs

If you are off-campus some services will remain available, including all Google services, Moodle, Salesforce, Navigate and www.emu.edu. However, Jenzabar systems including J1 and MyEMU will not be available on or off campus.

Check status.emu.edu for the current status of the outage.

If you have questions please email helpdesk@emu.edu.