Scheduled maintenance: myEMU, J1 Desktop, J1 Web, for a half hour between 7 PM 2/19/26 and 4 AM on 2/20/26

Update 9:30 PM: Server work is complete. Patch 5 still needs to be applied to Jenzabar user computers.

Jenzabar Cloud services will apply Patch 5 to our SIS servers sometime between 7 PM 2/19/2026 and 4 AM on 2/20/2026. The work should take less than half an hour to complete, but we do not know when during the maintenance window the work will occur. Systems affected will include: Transact Payment Processing, PowerFAIDS, myEMU, J1 Desktop, and J1 Web.

Helpdesk, Moodle, and Navigate will all be available while myEMU is down. Here are links to use these products:

Unscheduled: Email trouble for internal services

IT is investigating an issue that is not allowing mail to go out for any service that uses our internal mail server: Broadcast emails, emails from myEMU, email to print, scan to email, and Mailroom notifications. Moodle and Navigate should not be affected. We are working to get this back up and running as soon as possible!

UPDATE: Services should be back up and running again. Thanks for your patience!