UPDATE: The phone system is working again now.
Internal, outbound and inbound calls are not working, and some phones are showing “unregistered”.
I.T. is investigating.
UPDATE: The phone system is working again now.
Internal, outbound and inbound calls are not working, and some phones are showing “unregistered”.
I.T. is investigating.
The Wi-Fi in Northlawn 3rd and 4th floors will be down for a few minutes in the early afternoon on March 4.
Our Moodle vendor will be performing a small upgrade of the PHP version, the Turnitin plugin version, and a Moodle point release version. The upgrade will happen overnight, and the site will only be down for a few mins. Please contact helpdesk@emu.edu if you have any questions. Thanks!
The Wi-Fi will be down for 10-15 minutes on March 2, 2026 sometime between 8 and 12 AM for maintenance. This will only affect the following buildings:
Bomberger House
Cedarwood
Elmwood
Guest House – Heatwole I
Heatwole II
Mt Clinton Apartments
Maplewood
Northlawn
Parkwood Apartments
Redmond House
Suter House
Suter II House
Village Apartments
Update 9:30 PM: Server work is complete. Patch 5 still needs to be applied to Jenzabar user computers.
Jenzabar Cloud services will apply Patch 5 to our SIS servers sometime between 7 PM 2/19/2026 and 4 AM on 2/20/2026. The work should take less than half an hour to complete, but we do not know when during the maintenance window the work will occur. Systems affected will include: Transact Payment Processing, PowerFAIDS, myEMU, J1 Desktop, and J1 Web.
Helpdesk, Moodle, and Navigate will all be available while myEMU is down. Here are links to use these products:
SIS servers will undergo disk maintenance starting at 7 PM this evening. SIS applications and services could be disrupted during this maintenance. J1 Web, myEMU, or other applications that rely on the SIS servers could be disrupted for a brief period.
Maintenance is scheduled for the network in Elmwood between 6:45 AM and 7:30 AM on 1/20/26. The wired and wireless network will be down for up to 15 minutes during that time period.
Maintenance is scheduled for the network in University Commons between 6:45 AM and 7:30 AM on 1/14/26. The wired and wireless network will be down for up to 15 minutes during that time period.
UPDATE: The building is back on-line as of 8:00 AM.
I.T. is aware of an outage at Facilities Management building and is investigating.
On 12/15 through 12/19, technicians will be performing maintenance on the Wi-Fi in the Science Center. No downtime is expected, but some may experience slower-than-usual Wi-Fi performance for a brief period.