All posts by Information Systems

Unscheduled: Email-to-print outage

Update 3/3/23 10:37AM: Email-to-Print is working again. If you have previously submitted a job that did not go through, you should get your confirmation email today.

Email to print is currently experiencing issues. Emails are being received but are not being passed to Papercut. Please do not resend jobs.

IS is investigating and will provide an update once we know more.

Scheduled Outage: Wireless Connectivty and Network Connectivity

Update: IS found additional problems that could not be resolved with this upgrade, and the upgrade was not successful. IS will be using the new information found in this procedure to continue working toward a solution. All services were restored by 12:45 am on July 8.

On Thursday, July 7, 2022, the servers that provide users with wireless connectivity to the EMU network and access to the broader Internet will be down. Maintenance will begin at 7:00 PM and the upgrade should take no longer than an hour. Wireless connectivity and access to the broader Internet will be affected for most if not all users.

Please reach out to with any questions or concerns.

MyEMU and Jenzabar EX Scheduled Outage

Friday, December 30, 8:00 am to Saturday, December 31, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.

If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the holidays), you will need to restart it after the upgrade for EX to work correctly.

If you have questions or concerns please contact the Information Systems Helpdesk: or 540.432.4357 (x4357 on the Harrisonburg campus).