Category Archives: Email

Intermittent internet connection outages Saturday

This Saturday, June 27 beginning at 9:00 AM, Information Systems will be making configuration changes to our network to accommodate a second internet service provider.  This will result in multiple intermittent interruptions in both the ability of on-campus users to access the internet (perhaps most importantly Google), as well as off-campus users’ ability to access services provided by EMU, such as Moodle and myEMU.  While we expect work to be completed by 1:00 PM, it may take some internet sites longer to re-establish communication with EMU so you may notice inconsistencies until later in the day.  We expect these will be few, if any.

Services that do not require internet access for on-campus users including, but not limited to, file access, printing, myEMU, and Moodle will remain available for on-campus users.

GMail Service Problems

From Google AppStatus page:

1/24/14 2:12 PM | We’re investigating reports of an issue with Gmail. We will provide more information shortly.

1/24/14 3:23 PM
The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

Increased spam to email addresses

Update 20130925: The newly tuned spam detection system exhibited the same instability as before. We have disabled it.

Email sent last night and this morning should be delivered by mid-afternoon.

Update 20130924: We have worked with Sophos to tune the spam detection system. The new system is now in place and we are monitoring mail system performance.

Update 20130923: Friday’s update has proven unstable. We have reversed the change and are continuing to work with Sophos.

Over the weekend you may have received emails saying that the server “can’t deliver message for 4 hours”. These messages were delivered once Friday’s change was reversed. No email has been lost during this process.

Update 20130920: We have installed an update to spam detection. Spam detection and prevention is now functioning. We will continue to monitor the system.

Update 20130918: We have identified a problem with spam detection profile updates. We are working with Sophos, our antispam vendor to resolve the problem.

We have received reports of increased spam to email addresses. We are investigating the problem.

With our moving to GMail (Jan-Mar 2014), our internal spam control resources will be replaced with Google spam controls.