ST file server crashed
Monthly Archives: August 2010
ST server rebooted
Student file server “ST” needed to be rebooted.
Scheduled SIS & myEMU outage
The Student Information System and myEMU will be down from 8:00 AM for up to an hour, to install OS and application updates.
ASA reboot for IOS code
The ASA needs to be rebooted due to changes in the IOS code.
Firewall reboot to upgrade IOS
The ASA needs to be rebooted to upgrade the IOS.
Multiple EMU websites unavailable from off-campus
08/05 13:30 About 1:15pm today Info Systems was made aware that EMU’s internet services are not available off-campus. Our server logs indicate that the disruption began about 12:30pm. This means our web servers cannot be accessed from off-campus locations, except Lancaster and WCSC where we have special VPN connections.
This also impacts e-mail services as follows:
1. No e-mail from external sources is getting to EMU e-mail servers.
2. E-mail sent from EMU servers is being sent to external addresses.
3. E-mail sent internally to @emu.edu addresses is being delivered.
Information Systems is currently diagnosing the problem and will resolve it as soon as possible.
08/05 15:00 No change of status. Outage continues. Info Systems is collaborating with outside technical resources.
08/05 15:30 The root cause of the problem has been identified. Off-campus access to www.emu.edu should now be working. Other services are being worked on (i.e. e-mail, webmail, Blackboard, etc). Progress will be made over the next hour and updates made here.
08/05 16:00 The problem has been fixed. E-mail to non-students will be sent prior to 5:00pm with additional information about the nature of the outage and its consequences.