Unscheduled: Moodle Unavailable

For approximately 10 to 15 minutes around 1:00pm this afternoon Moodle was unavailable. The cause of the outage was quickly determined to be due to document conversion software that handles conversion of assignment submissions to PDF for purposes of annotation/grading. The PDF conversion and annotation features have been disabled indefinitely until the issues caused by the document conversion software can be resolved.

Please contact the Helpdesk with questions or comments: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus).

Duration: 15 mins

Assigned Technicians: David Penner