Update: 1:05 pm
Moodle access has been restored.
Moodle is currently unavailable. We have submitted a support request with our support vendor. This post will be updated as there is new information.
Update: 1:05 pm
Moodle access has been restored.
Moodle is currently unavailable. We have submitted a support request with our support vendor. This post will be updated as there is new information.
Update (8:00am, 11/23)
We believe this issue is resolved. Contact the Helpdesk if you continue to have issues.
Update (5:00pm)
We have been working with Moodle and Turnitin support. Assignments seem to be working again for the most part and students have been able to submit papers. Please contact helpdesk@emu.edu if you still have trouble. Thanks!
8:00am: Over the weekend, users began experiencing issues when using Turnitin. An error message is received when submitting, creating, editing and grading assignments. We have reported the issue to Turnitin and Moodle support. We will update this post as more details are available.
The connection between Harrisonburg and Lancaster had a couple of blips in succession this morning. Troubleshooting pointed to our provider, not our equipment. We opening a case with Shentel to followup. The gray areas in the attached graph indicate the outage periods.
Update 11/2/21 7:25PM File5 server is back online and access has been restored
We are currently experiencing an unscheduled outage of the File5 server that hosts a number of network file shares. Please check back here for updates.