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Failed Internet Traffic Management Device (NetEnforcer)

The NetEnforcer bandwidth management appliance failed completely. We are unable to manage Internet traffic which will result in slow Internet connections for everyone.

A replacement is being shipped to us and we expect to receive it on Monday but some time will be required to configure it and place in service.

We will update this outage as our progress towards repair progresses.
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UPDATE (08/27 10:00am): We have received confirmation that the replacement unit has been shipped. Unfortunately, it shipped from Israel and will not arrive until noon on Wednesday, 08/29 (current ETA, which could change). Our Internet connection monitoring data indicate that performance has been better than expected (considering the circumstances) but we are urging everyone on campus be judicious in their use of the Internet for things that require significant bandwidth (i.e. streaming video and audio).

Scheduled Third Saturday Maintenance

Saturday (21 Jul 2012) is a scheduled Saturday information systems maintenance outage.

We expect outages for only the following systems between 8:00am and 10:00am on the 21st:

* Moodle (LMS) will have an outage between 8:00 and 10:00am. We will be upgrading to Moodle 2.3. Details of new features and bug fixes will be available on the Moodle home page.
* SISDB (EX) and myEMU will have an outage between 8:00 and 8:30am.
* emu.edu/now (including the news blog) will have an outage between 8:00 and 8:30am.