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Scheduled SIS outage – Jenzabar EX & myEMU

Saturday June 26, 2010 8:00am - 6:55pmStudent Information System (Jenzabar EX)admin

The outage from 8:00 a.m. until approximately 8:00 p.m. will be to upgrade EX to 3.7 and myEMU to JICS 7.2.4.

SIS and myEMU may be ready before 8:00 p.m. but check this page to determine the status before attempting to log into either system.

EX users: You should not attempt to login to the software until we announce here that it is ready to use, else data loss may occur.

myEMU users: Most functionality will be available after 10:00am; full functionality will be unavailable until the EX upgrade is complete.

SPECIAL NOTE TO myEMU users: If you typically access Blackboard from myEMU and myEMU is not available, you can go directly to Blackboard using http://bb.emu.edu.

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Update at 6:55 pm:

SIS and myEMU are now available for normal use.

ZW crashed when comvault updated

Thursday June 17, 2010 9:00am - 9:10amFile Serveradmin

ZW crashed when comvault was updated

Brief SIS outage planned

Thursday May 27, 2010 10:30pm - 10:50pmStudent Information System (Jenzabar EX)admin

Recently a new database server for SIS was put in production, and experience has shown that some performance enhancements are needed. This will require the system to be unavailable for around 10 minutes. myEMU will be affected during this time as well.

Webserver outage

Monday May 24, 2010 4:20pm - 4:35pmWeb Serveradmin

The webserver experienced severe performance problems, culminating in a service outage. All problems have now been resolved.

FSAPPS server rebooted

Monday May 24, 2010 7:50am - 8:00amFile Serveradmin

The server wasn’t responding properly and needed to be rebooted. This also allowed DSREPAIR to work correctly – was it the same issue – not sure.

Scheduled calendar database maintenance

Saturday May 15, 2010 9:00am - 9:30amCalendaradmin

Routine database maintenance

Scheduled web server upgrade

Saturday May 15, 2010 8:00am - 2:00pmWeb Serveradmin

We will be upgrading the web server’s operating system and migrating it to new server infrastructure. The upgrade will enhance performance, reliability and maintainability.

Student Information System (Jenzabar) database upgrade

Saturday May 15, 2010 8:00am - 4:00pmStudent Information System (Jenzabar EX)admin

On Saturday May 15 the server that hosts the Jenzabar EX databases will be upgraded. This is a significant upgrade that affects all SIS functionality, including the EX application, myEMU, and all other dependencies. These will not be available during the upgrade.

Saturday maintenance outage: email, copiers, Astra schedule

Saturday May 15, 2010 7:30am - 9:30amEmailadmin

Several systems will be taken offline on Saturday May 15 for routine maintenance. Email will be the main service affected, however copiers will also be unavailable.

In addition, the TMA application used by Physical Plant will be affected, as will several Library systems, including Ariel, Illiad, Odyssey, and the ability to access research databases from off campus.

Residence Hall Door Access Controls (CBord) Are Down

Friday May 14, 2010 9:30am - 1:00pmFile Serveradmin

About 9:30am SPI folks in Residence Halls began reporting that cards no longer gave them access. Phys Plant began investigating which led to collaborating with Info Systems. The root problem was identified about 10:30am. Phys Plant and Info Systems personnel are working to resolve the problem.

12:00 noon UPDATE: A workaround has been found. Doors should soon be operational again.

01:00 PM UPDATE: Phys Plant personnel report that the system should be working again. An email of explanation will be sent to non-students by Phys Plant.

IS Outages

Check back for updates to any EMU-IS outages!