RESOLVED: www.emu.edu is currently unaccessible due to an issue encountered while updating the certificate.
All posts by Jenni Piper
Unscheduled: Guest Wifi
UPDATE: New guest WiFi credentials are working now.
Wifi guest credentials are unable to authenticate to the EMU wireless network. Technicians are working on the issue.
Unscheduled: Wifi Outage
Update (8/2/2023 10:51 AM): Service has been restored
Wifi is currently unavailable. Technicians are working on the issue and believe it will be resolved by 11:00am.
12/20/22 Unscheduled: Wifi
Update: 12/20/22 3:35PM: Wifi access has been restored.
The Wifi network is not available. Technicians are working on the issue.
Unscheduled: Moodle
Update 11/8/2022 10:40AM: This issue is resolved
Users will receive an error screen when accessing moodle.emu.edu. Technicians are working with our support vendor to resolve the issue.
Users can get around this error by going to moodle.emu.edu/my
Unscheduled Outage: Network Issues South Campus Center
UPDATE: A fiber optic link serving a couple of switches in the campus center failed and a new one was made live. Connectivity has been restored.
We are currently experiencing network issues in Campus Center South, first and second floor. Technicians are working on the issue.
Unscheduled Outage: Remote Access VPN
Scheduled Outage: Moodle
The Moodle upgrade that failed this morning, will be reattempted on Monday, July 18, at 3:00am.
The upgrade should involve one to two hours of downtime for Moodle and will be completed by the beginning of the workday. This is a significant upgrade from version 3 to 4, which has a new look and feel that most will find easier and more intuitive to use. However, it is a change, and we recognize that instructors with classes in session may need some additional support. If you have classes at this time, we encourage you to email helpdesk@emu.edu for information from the IS Moodle Team about training opportunities.
Scheduled Outage: Moodle
Update: July 15, 8:45am:
We are disappointed to report that the Moodle upgrade scheduled for early this morning could not be completed successfully. Moodle remains unchanged. We are working closely with our service provider to determine a new timeline. We will send another update as soon as we have confirmation that the problems have been resolved and a new date can be set confidently. If you have questions, please email them to helpdesk@emu.edu.
On Friday, July 15 3:00-6:30 am, we will be upgrading Moodle to version 4.0. Moodle will be unavailable during the upgrade. If you have questions, email helpdesk@emu.edu.
Unscheduled: Internet Issue
Update: The issue was resolved around 10:05am.
There is an issue with DNS. Technicians are working on the issue.