Category Archives: Internet

Multiple EMU websites unavailable from off-campus

08/05 13:30 About 1:15pm today Info Systems was made aware that EMU’s internet services are not available off-campus. Our server logs indicate that the disruption began about 12:30pm. This means our web servers cannot be accessed from off-campus locations, except Lancaster and WCSC where we have special VPN connections.

This also impacts e-mail services as follows:

1. No e-mail from external sources is getting to EMU e-mail servers.
2. E-mail sent from EMU servers is being sent to external addresses.
3. E-mail sent internally to @emu.edu addresses is being delivered.

Information Systems is currently diagnosing the problem and will resolve it as soon as possible.

08/05 15:00 No change of status. Outage continues. Info Systems is collaborating with outside technical resources.

08/05 15:30 The root cause of the problem has been identified. Off-campus access to www.emu.edu should now be working. Other services are being worked on (i.e. e-mail, webmail, Blackboard, etc). Progress will be made over the next hour and updates made here.

08/05 16:00 The problem has been fixed. E-mail to non-students will be sent prior to 5:00pm with additional information about the nature of the outage and its consequences.

DNRonline.com Access Interupted

09/03 08:30am Starting about 7:30pm on Wed, 9/2/09, Info Systems began receiving reports of many pop-up security warnings when visiting www.dnronline.com. The problems continued this morning (9/3). Action was taken by Info Systems to block Internet access to dnronline.com until we determined what was really happening.

09/03 10:30 – EMU systems administrators think they have isolated contained the problem. The Internet block to dnronline.com has been removed. E-mail sent to campus community with instructions should security pop-up messages re-appear while visiting the dnronline.com site.