Recently a new database server for SIS was put in production, and experience has shown that some performance enhancements are needed. This will require the system to be unavailable for around 10 minutes. myEMU will be affected during this time as well.
Category Archives: Student Information System (Jenzabar EX)
Student Information System (Jenzabar) database upgrade
On Saturday May 15 the server that hosts the Jenzabar EX databases will be upgraded. This is a significant upgrade that affects all SIS functionality, including the EX application, myEMU, and all other dependencies. These will not be available during the upgrade.
Scheduled SIS & web DB server updates
The Student Information System and myEMU will be down from 8:00 am to approximately 8:30 am, to install Windows updates.
Scheduled SIS upgrade – Jenzabar EX & myEMU
Outage from 8:00 a.m. until approximately 8:00 p.m., to upgrade EX to 3.6.2 and myEMU to JICS 7.2.1. SIS and myEMU may be ready before 8:00 p.m., but check this page to determine the status before attempting to log into either system.
EX users: You may not be in the software until we announce here that it is ready to use, else data loss may ensue.
myEMU users: You will experience an outage as well.
SIS Play Database refresh
On Thursday evening at 5:00 pm, the Play Database will be taken off-line to be refreshed from the production Jenzabar EX DB, in preparation for vendor consulting on Friday.
The Play Database will again be available at 8:00 AM Friday morning.
Jenzabar EX planned outage
The Student Information System and myEMU
will be down between 8:00 am and 9:00 am, to install database server updates.
Jenzabar EX planned outage
The Student Information System and myEMU will be down from 10:00 pm to approximately 11:00 pm this evening, to install Windows updates and make SQL Server configuration changes.
Jenzabar EX Upgrade Planned Outage
We are planning to have an outage on January 2nd, 2010, from 8:00 a.m. until 9:00 p.m. that same day, to upgrade EX to 3.0.5 and myEMU to JICS 7.1. SIS and myEMU may be ready before 9:00 p.m., but check this page to determine the status before attempting to sign on to either system.
EX users: You can not be in the software until you hear that it is ready to use. Else data loss may ensue.
myEMU users: You will experience an outage as well.
SIS financial aid inquiry outage to replace server hardware
Inquiry into past years’ financial aid will be down for about half an hour, to replace a failing cache battery in the server.
Scheduled SIS and myEMU outage
SIS and myEMU will be down for about one hour, to move the “temporary DB” used by complicated queries to its own disk partition. This should prevent the infrequent “runaway query” from stopping others that are not using tempdb.