Tag Archives: Scheduled

(Rescheduled) Third Saturday: myEMU

Student Information System (Jenzabar EX)

This Saturday (2 Nov) is a rescheduled information systems maintenance outage. We have delayed this outage one week to avoid conflicts with other needed maintenance.

We expect an outage for myEMU between 8:00am and 6:00pm on Saturday the 2nd.

We expect an outage for EX (SIS) between 8:00am on Saturday the 2nd and 6:00pm on Sunday the 3rd (note the extended time). Updates will be tracked at http://www.emu.edu/is/outages/?id=1099 .

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

(Rescheduled) Third Saturday: EX (SIS)

Student Information System (Jenzabar EX)

This Saturday (2 Nov) is a rescheduled information systems maintenance outage. We have delayed this outage one week to avoid conflicts with other needed maintenance.

We expect an outage for myEMU between 8:00am and 6:00pm on Saturday the 2nd. Updates will be tracked at http://www.emu.edu/is/outages/?id=1098 .

We expect an outage for EX (SIS) between 8:00am on Saturday the 2nd and 6:00pm on Sunday the 3rd (note the extended time).

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet outage to diagnose issue

Internet

We will be performing additional tests on the Internet connection at the Harrisonburg campus. Internet access on the Harrisonburg campus will be disrupted. Users at the Lancaster and Washington locations will be unable to access network servers and resources at the Harrisonburg campus.

All function will be restored by 6:00am.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet outage to replace equipment

Internet

Internet service at the Harrisonburg campus will be disrupted between 5:00 and 6:00 tomorrow morning. All functionality will be restored by 6am.

Lumos and Information Systems technicians will be replacing Lumos equipment to address ongoing Internet connection problems at the Harrisonburg campus.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Routine server imaging

Multiple Servers

This Saturday (19 Oct 2013) is a scheduled third-Saturday information systems maintenance outage. We will be performing routine imaging on systems.

We expect disruptions for the following systems between 8:00am and 12:00pm on the 19th:
– Mail
– Internet access, web access and wireless access. These disruptions will be momentary.
No other systems will be affected.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet outage to diagnose issue

Internet

Update 20130915: Lumos reset their equipment between 12:00 and 12:15am.
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Our Internet service provider, Lumos, will resetting their equipment sometime between 12am (midnight) and 6am on Sunday 15 Sept. This reset may cause a few minutes’ disruption to Internet service.

Lumos cannot tell us exactly when the reset will occur. All function will be restored by 6:00am.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Internet outage to diagnose issue

Internet

We will be performing additional tests on the Internet connection at the Harrisonburg campus. Internet access on the Harrisonburg campus will be disrupted. Users at the Lancaster and Washington locations will be unable to access network servers and resources at the Harrisonburg campus.

All function will be restored by 7:00am.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

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UPDATE!
We are still testing/troubleshooting the issue. We will close this outage when complete.