Monthly Archives: August 2003

TOTAL NETWORK EMERGENCY DIAGNOSTIC OUTAGE

Network

A key component of the central network router is not performing correctly. Info Systems will be taking the router down for at least an hour beginning at 6:30am, Wednesday, August 27.

SYSTEMS AFFECTED: IMPACT: ALL network services will be down.

NO email access (but no mail will be lost)
NO Internet access
NO access to Blackboard
NO access to the AS400 (administrative system)
NO access to Campus Web
NO access to the library system (Sadie)
NO access to the EMU web server

This is the FIRST of possibly TWO procedures to correct the problem. If this fails to correct the problem a new part will be ordered and an additional outage in the near future will be required to install the new part.

This notice will be updated with details as they become available. Check back for more details.

Swapped out the 6148 gig blade from slot 9 and installed into slot 8. Modified the config so the gig blade works in slot 8. Ran tests to verify connectivity using ping, telnet and www. Both showed latency. Called Cisco to reevaluate the case. Moved all Novell servers from the Gig blade back to the 10/100 blade.

FS server gig card added

Network

Added the gig card driver to the FS server. The server had parameters set out of range. These were modified and the server rebooted. Yet after the reboot they were still the old values. Found these to be set in autoexec.ncf and startup.ncf. Removed them from those fiels and rebooted server. Again modified the values and now was able to install the driver. Changed the drivers bind parameters to be that of the old card. Old 10/100 card is still in server but the card is disabled in INETCFG. Checked connection and it is now at gig full duplex

Faculty/Staff/Student Novell Server NIC Upgrades

File Server

All Novell servers will be down while new gigabit NIC cards are installed.

Added the gig card driver to the FSAPPS server. Removed the old 10/100 card. Everything went fine. The FS server did not have the driver loaded. The Card was added and wouldn’t load. Tried a different card in a different slot and it still wouldn’t load. Added old 10/100 card back into the machine and went back to using it. Will research why the drivers to the gig card will not load.

Due to the time needed for the FS server, the Student servers were not changed and were brought back on line around 8:00AM.

Short Network Outage – SouthEast Buildings Only

Network

There will be a short network outage on Wednesday morning, 8/20, to bring the EMU network connectivity to the Brunk house which is being utilized by CTP. The outage should occur before 7:30AM and will last from 5-15 minutes.

This network outage will affect only the following locations:

* Weaver house
* CTP
* Martin house

The LX connection to MH is now to BH. From BH is an SX connection to MH, the continues from MH to CTP to Weaver.

The Fiber connection box in MH is really bad – needs to be modified so we don’t loose connection to that section of campus.

Calendar Server Off-Line Following Upgrade Attempt

Calendar Server

The upgrade performed on the Calendar Server at 4pm, Tue, 8/19, introduced new problems to the server. Info Systems techs are working on the problem. Until it is fixed the Calendar Server will be unavailable.

Outlook Connector users will receive an error message that the calendar.emu.edu is unavailable. Click the SKIP button to continue. This will allow you to work “off-line” for calendar items.

Web browser access to the Calendar will be unavailable during this outage.

We are not certain how long it will take to solve the problem. If, by noon today (8/20), it is determined that an extended outage is likely we will revert to the “old” server.