Novastore backup problems

The Novell backups failed after the SP6 Novell upgrade.

The Novastor “nnadmin” was unable to see the ultrium tape or the other Novell servers.

After searching the Novell and Novastor websites a TID was found that stated: In Novastor, communication between Novell servers may fail after the installation of SP6. If this occurs you must install the latest TCP stack drivers found on Novell’s website.

These were installed and seemed to take care of the Novell communication problem. HOWEVER, we still had the problem with the ultrium tape drive.

After much digging and trying different/updated drivers we found that in “NNADMIN” the wrong/corrupted SCSI driver was being referenced for the ultrium tape drive. This lead us to find out the correct driver was not being loaded due to a
“invalid slot” failure. When loading the driver manually, it stated which slots must be referenced. After correcting the slot value, all seemed to work well.

NOTE:
During this testing we found out that if you change the load order of drivers in the “startup.ncf” file, NNADMIN assigns a different value to those drivers. This will cause errors in the backup because the device you selected to backup to will no longer exist.

Currently the adpt160m.ham driver is the only updated driver. If there are backup problems, this will need to be rolled back.

Duration: 3 days

Assigned Technicians: Dan Marple Jr