Internet Outage – Service Provider Problem

Internet service began failing at about 16:30pm. DNS requests refused by nTelos, our Internet provider. Internet failed totally at 16:55.

nTelos called back at 17:20 to say they had a major failure that required a reboot of a big router which was done about 16:55. Everything was back on-line at 17:20.

Duration: 45 mins

Assigned Technicians: Jeremy Good