Long Distance Outage

We are experiencing another long-distance service outage, we have contacted our carrier (Qwest) and expect to have it resolved this morning.

If you need to call long distance and have an EMU calling card you should use that until the system is resolved.

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2:00pm, Mon, 8/23: Our trouble ticket has escalated throughout the day with Qwest, we are now at their highest level. Qwest is working with other companies at this time to resolve the outage. We hope to have this resolved yet today, but we cannot give a definitive time as to when it will be fixed.

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5:00pm, Mon, 8/23: Received notification from Qwest that a Verizon representative will be here at 8:00 A.M Tuesday (8/24) to test the local loop with the Central Office here in town. Until then, service will be unavailable.

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11:20am, Tue, 8/24: Verizon appears to have fixed the problem. Service seems to be working again. There appears to have been a bad connection on Verizon’s connection between our termination point and the local central office.

Duration: 1 day

Assigned Technicians: Andy Hershberger