October 24, 2024, 12:30pm: Resolved

Over the summer users began reporting issues with answering incoming phone calls. The call will “split” and the recipient will have anywhere from 5 – 30 calls seemingly coming from one number that can’t be picked up. The phone will continue ringing and the user is unable to answer. 

Technicians have been working with our phone vendor to find a resolution. Unfortunately there is not a quick fix. We continue to work toward a resolution and will post updates as they occur.