Monthly Archives: October 2025

Unscheduled: Microsoft outage

There is an ongoing worldwide outage affecting some of Microsoft’s services, including how you log in to your EMU account and Microsoft Authenticator. Reports of slowness when doing this have been reported so far. We will post an update once the outage is over.

Update: The outage has been mitigated by Microsoft, and services are now back up this morning, operating as normal. Please reach out to helpdesk@emu.edu if you are still having trouble.

Unscheduled: No myEMU Access from off-campus locations

Update 10/27/2025 8:50 AM: The issue has been resolved. myEMU is now available off campus.

10/26 myEMU is accessible on Campus and via VPN. myEMU is not accessible off campus.

Helpdesk, Moodle, and Navigate are still available while myEMU is not accessible. Here are links to use these products:

Wi-Fi Project

During the 2025-26 year, IT will be upgrading all of the wireless access points. The upgrades will be announced in advance and should not be disruptive to users in the building. Below you can see a list of all the EMU buildings with either the completed status or the scheduled deployment date.

Unscheduled: Moodle File Picker, Grader, Theme & Google Drive Integration Issues

October 8, 2025, 9:00 pm:

  • The Moodle “Space” theme has been restored.
  • Access to browse your Google Drive files using Moodle’s Google Drive plugin has been discontinued by Moodle in response to Google’s continuing efforts to protect user data.
  • Please contact helpdesk@emu.edu with any questions.

October 1, 2025: IT has reached out to Space Theme support, requesting an update that will allow EMU to use the Space Theme and have a working Grader and File Picker. IT will implement the Space Theme once it has been updated by support.

September 30, 2025: Moodle support traced the File Picker issue to the Space Theme that was implemented in May. IT has reverted to the Boost theme in order to restore File Picker functionality. 

September 29, 2025: The Helpdesk began receiving reports about issues using the File Picker and Grader in Moodle. IT staff reached out to Moodle support.