The Student Information System and myEMU
will be down between 8:00 am and 9:00 am, to install database server updates.
Category Archives: Student Information System (Jenzabar EX)
Jenzabar EX planned outage
The Student Information System and myEMU will be down from 10:00 pm to approximately 11:00 pm this evening, to install Windows updates and make SQL Server configuration changes.
Jenzabar EX Upgrade Planned Outage
We are planning to have an outage on January 2nd, 2010, from 8:00 a.m. until 9:00 p.m. that same day, to upgrade EX to 3.0.5 and myEMU to JICS 7.1. SIS and myEMU may be ready before 9:00 p.m., but check this page to determine the status before attempting to sign on to either system.
EX users: You can not be in the software until you hear that it is ready to use. Else data loss may ensue.
myEMU users: You will experience an outage as well.
SIS financial aid inquiry outage to replace server hardware
Inquiry into past years’ financial aid will be down for about half an hour, to replace a failing cache battery in the server.
Scheduled SIS and myEMU outage
SIS and myEMU will be down for about one hour, to move the “temporary DB” used by complicated queries to its own disk partition. This should prevent the infrequent “runaway query” from stopping others that are not using tempdb.
Scheduled SIS and myEMU outage for server updates
SIS and myEMU down to apply Windows updates to the EX database server.
Jenzabar EX Server is Unavailable
Users are unable to establish new connections to the EX server. Technicians will restart the server.
Jenzabar EX Upgrade Planned Outage
We are planning to have an outage from Tuesday at 3:00 p.m. until Wednesday at noon in order to upgrade EX to 2.9.5. It may be ready before then but check this page to determine the status.
EX users: you can not be in the software until you hear that it is ready to use.
my.emu.edu users: you will experience an outage as well.
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Status 6/16 5:35pm: Database updates are complete. myEMU back online. Client upgrade push to workstations is forthcoming.
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Status 6/17 11:15am: Client upgrade push to workstations kicked off by 9:30. Within 2 hours your machine should be upgraded or you can force it via a reboot. You can follow the instructions at the Help Zone-EX version to ensure you are at version 2.9.5.15
SIS and myEMU offline for server updates, BU recalc
The Student Information System (SIS) will be down from 5:00 to 6:00 pm this evening, to apply Windows updates to the EX database server, and to do a full G/L recalc to fix a problem Business Office has encountered.
NOTE: This includes myEMU.
EX 2.9.2 update
EX databases structure will be updated to 2.9.2; the EX 2.9.2 application update will be applied to the training room PCs and tested; the EX update will then be distributed to all EX users.