Users are unable to establish new connections to the EX server. Technicians will restart the server.
Category Archives: Student Information System (Jenzabar EX)
Jenzabar EX Upgrade Planned Outage
We are planning to have an outage from Tuesday at 3:00 p.m. until Wednesday at noon in order to upgrade EX to 2.9.5. It may be ready before then but check this page to determine the status.
EX users: you can not be in the software until you hear that it is ready to use.
my.emu.edu users: you will experience an outage as well.
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Status 6/16 5:35pm: Database updates are complete. myEMU back online. Client upgrade push to workstations is forthcoming.
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Status 6/17 11:15am: Client upgrade push to workstations kicked off by 9:30. Within 2 hours your machine should be upgraded or you can force it via a reboot. You can follow the instructions at the Help Zone-EX version to ensure you are at version 2.9.5.15
SIS and myEMU offline for server updates, BU recalc
The Student Information System (SIS) will be down from 5:00 to 6:00 pm this evening, to apply Windows updates to the EX database server, and to do a full G/L recalc to fix a problem Business Office has encountered.
NOTE: This includes myEMU.
EX 2.9.2 update
EX databases structure will be updated to 2.9.2; the EX 2.9.2 application update will be applied to the training room PCs and tested; the EX update will then be distributed to all EX users.