ZW server hung – no network connectivity, high CPU.
Rebooted
ZW server hung – no network connectivity, high CPU.
Rebooted
The Astra server needs a bugfix update and will be unavailable for about 30 minutes.
Server crashed after an adminstrative change. It is being rebooted.
FS Server stopped responding. It was rebooted.
Jenzabar will be applying an update to the Student Information System (AS/400). The system will be unavailable from 9-10 am April 14.
A support pack will be applied to EMU’s fileservers, affecting file and print services. This is a routine maintenance procedure to ensure server stability and security.
Working with files on the network during this period is STRONGLY discouraged.
E-mail, calendar and other services that depend on the Royal Password will be unavailable during periods of this outage.
Other services, such as Internet access, Campusweb and Blackboard will remain available.
There will also be a brief (about a minute) outage affecting all services as new equipment is put into service.
Some of our email software requires an update which we will be installing early Wednesday morning. The outage will be imperceptible to most users, however you may notice a few minutes during which you are unable to send messages. The ability to read your messages will not be affected.
The FS server is unresponsive, network technicians are working to restore functionality. Network drives and printing to networked printers is unavailable at this time.
FS server crashed….appears to be same problem as before.
Webmail continues to be problematic. The difficulty seems to be associated with two plug-in modules:
1. AUTO-EXPUNGE is a plug-in that, when enabled, provides for a one-click DELETE function. When disabled, users need to click DELETE to “mark” a message for deletion and then click EXPUNGE to move the “marked” messages from the folder to the DELETED ITEMS folder.
2. FILTERS is a plug-in that provides message filtering functionality for users who have setup message filters (i.e. moving [PMX:# items to a JUNK folder)
Both of these plug-ins have been disabled. Info Systems will continue to seek a resolution of the problem so that they can be enabled.
As technicians work with the system you may see these functions “come and go”.
If you DELETE a message and it “doesn’t go away” look for the EXPUNGE button and click it to complete the delete function.
If your message filters don’t appear to be working you can either manually perform the function of the filters you have defined or wait for a solution to be found by the technicians (which could take several days).
UPDATE: 4/6/06 16:00 With adjustments made to server configuration, both plug-ins are now functioning. Some lingering performance issues remain that will be worked on over the next several days. Webmail services are stable and sustainable.