Web server unresponsive

Web Server

update 3pm——–
Found a recursive link situation that caused our internal search spider to crash the system. Backups was not the main problem after all.
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Any web pages, web databases, and FTP connections would have experienced problems throughout this time.
As of 5AM there was some performance problems because of a unexpected timing of a backup process. In trying to correct other failed processes caused by this, the system went down because of running out of memory.

Electronic Library Catalog Failure

File Server

The library electronic catalog system (Sadie) is not functioning. It appears that a catastrophic hardware failure may have occurred about 7:30pm, Fri, 10/29. Information Systems techs are aware of the problem but have limited resources available to diagnose and fix the problem during weekend hours. It is likely that the server will remain off-line until sometime on Monday, 11/1. This outage log will be updated as new information becomes available.

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Sirsi back on line by 11:15pm, 10/29. Work-around found for the server startup problem. Further testing needed, but for now the system is running.

UPS hardware, UPS software or UPS control cable may be cause of problem. Server is currently running WITHOUT UPS control cable connected.

Residence Hall Internet Poor Performance Issue

Internet

A new piece of hardware was placed into production last week that seems to be creating a problem with performance for students in Residence Halls connecting to the Internet. Info Systems verified the problem late today (Wed, 10/27) and will be working to diagnose the problem on Thu, 10/28. We apologize for the inconvenience.

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Problem found in the new NetEnforcer configuration file. Fixed by 9:00am, 10/28/04.