The student fileserver is not responding, causing further issues with mail and other services that rely on it for authentication. We’re working on the issue now.
Maintenance Outage: All Systems Affected
Information Systems will be conducting routine maintenance on core servers and network equipment. During the outage, network services will be limited or unavailable. This includes, but is not limited to, email, file server access, wireless, SIS, myEMU, Blackboard, and copying and printing.
UPDATE 2:00PM – Some issues developed during the last hour of these maintenance procedures. All technology services should be availabe EXCEPT e-mail. We now estimate that e-mail will return to service around 3:00pm today (Saturday, 11/21).
UPDATE 3:35PM – E-mail issues continue. E-mail will likely return to service about 4pm.
Student fileserver (ST) experiencing problems
The server has rebooted repeatedly with an error. We are investigating the problem now. It appears to be LDAP related.
FS server needs to be rebooted
FS server was rebooted due to memory
errors.
ST Novell server crashed
The Novell file server ST (student) crashed and rebooted on it’s own.
myEMU outage
myEMU (my.emu.edu) experienced a failure this morning. Some users encountered errors reporting disk space problems.
FS server needs to be rebooted
The Novell server FS is having Memory problems and needs to be rebooted.
myEMU update
We will be installing an urgent update to myEMU. The server will be unavailable during this time. The outage will affect the entire myEMU server including admissions applications, eRacer course content, and My Pages.
E-mail Outage
4:00pm -UPDATE STATUS- The e-mail server recovery process is now complete and our testing appears to show that the system can be made available to all users. Mail received after about 8:00am this morning should begin to appear in mailboxes but it will likely take until tomorrow before it is completely delivered. Because there has been a massive number of messages queued for delivery to your InBox, there may be some anomalies to the sequence in which they are being listed as “received”. This is unavoidable and does not represent a system problem.
If you already have WebMail or Outlook open we recommend you close these programs and restart them to ensure that they are talking properly with the server.
Please contact the Info Systems Helpdesk if you have any questions (helpdesk@emu.edu; x4357 on-campus; 540-432-4357 off-campus).
We apologize for the significant inconvenience this e-mail outage has been for the EMU campus community. We will do everything possible to ensure that a similiar situation does not occur in the future.
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12:45pm -UPDATE STATUS- The e-mail server process of recovery is taking significantly longer than expected. Unless there is a sudden change to the process indicators our e-mail servers will not be back online until sometime after 5pm. We apologize for this severe inconvenience for the entire campus community. It is our expectation that e-mail services will be functional by 8am tomorrow morning (Wed, 10/21).
08:45am -INITIAL POSTING- We are currently experiencing a problem with the e-mail server that requires it to be shut down for several hours. We expect service to resume around 1:00pm. New e-mail messages are being queued but may require some time to be delivered after e-mail services are restored. We will update this outage info as needed.
Scheduled webserver outage
Software configuration changes are needed on the webserver. Service disruptions will be intermittent throughout this period.