8+ Hr Webmail Server Outage.

The webserver service on the webmail server died about 4:00am, Sunday, 2/16. Adam Nolley notified Jack about 11:30am. Jack contacted Ben Beachy at home who was then able to dial in to the system, diagnose the problem and fix it. Service was restored about 12:20pm. Cause of problem was a program that was installed during a build of the server. The program was not being used but it’s license expired and it did not shutdown gracefully. The program has now been removed totally from the server.

Duration: 8 hours

Assigned Technicians: Ben Beachy