Monthly Archives: November 2003

1 Hr BlackBoard Outage – Security Update, BB Patch

Blackboard Server

Info Systems will be taking the BlackBoard server off-line early Fri morning (11/21) to apply security updates to the operating system and a patch to the BlackBoard application to fix on outstanding problem.

Installing the updates should take no more than one hour. The system should be back on-line by 7:30am.

This outage will be occurring at the same time as an outage for the mail servers for the application of the same operating system security update.

1 Hr EMail Servers Outage – Security Update

Email

Several security updates and one hardware firmware update need to be applied to the EMU web server.

Info Systems will be taking the EMU email servers (http://mail.emu.edu) off-line early Fri morning, 11/21, to perform these updates.

The process should be completed in less than one hour.

This outage will be occurring at the same time as an outage for the BlackBoard server for the similar work.

1 Hr Outage for WWW Server – Security Update

Web Server

Several security updates and one hardware firmware update need to be applied to the EMU web server.

Info Systems will be taking the EMU web server (www.emu.edu) off-line early Wednesday morning, 11/19, to perform these updates.

The process should be completed in less than one hour.

No other computing services should be affected by this outage.

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Completed successfully, some portions of upgrade took longer than anticipated.

FSAPPS Server to be rebooted

File Server

The Novell server FSAPPS needs to be rebooted.

This needs to be done to resolve a -771 error when attempting to do a full unattended repair. If this doesn’t work maybe “bouncing” the DS will work.

Server didn’t go down gracefully. I had to dismount the volumes, then power it off. After it came back up, DSREPAIR ran successfully.

After everything synced, I changed FS to be the Master replica and made FSAPPS a R/W.

Hardware Upgrade to Students Novell Server (ST)

File Server

The Novell server for students will be taken off-line early Friday morning (11/14) for a hardware upgrade. During the outage logins to Novell for students will NOT work – most of the time. There will be times when you can log in, but please DON’T! If you have a file open there is a good chance it will be lost or corrupted. Meaning you get to do the work again!

Windows XP computers in labs can be used by use of a special temporary login and password that is posted on the lab doors.

The upgrade will begin shortly after 6am and if all goes well the ST server should be returned to service by noon. If problems are encountered this could be extended by several hours.

The current status of this ST Novell server upgrade will be communicated to the campus via the Critical Information Alert (CIA) system with notices on on the WebMail desktop, EMU Connection page and EMU Home Page (for on-campus users).

The only network services affected by this outage will be the STUDENT services for Novell file and print.

The upgrade completed properly. The old ST server hardware has been unplugged and disconnected from the network. The object id problem from FS didn’t show up here, however the object ID was invalid, but was able to be resolved running DSREPAIR. The outline of what was done:

1. backup and image ST
2. Remove DS from ST.
3. Do migration.
4. Verify volumes and id’s using DSREPAIR
5. Install DS onto ST
6. Install software products – powerchute, novastor, etc
7. Verify everything is working.
8. Make image of ST.