10:30AM, MON 3/22: A small routine upgrade procedure failed on the webmail server this morning. While this was being fixed, an additional problem occurred which is very serious and will take a few hours to correct. This affects only accessibility and will not result in lost email.

04:00PM, MON 3/22: Indications are that the WebMail server hardware failed during the routine procedure this morning. WebMail services will be re-deployed to the mail server itself. One server will temporarily be doing the work of two. Performance will be impacted — the extent of the slowed performance is unclear.

06:00PM, MON 3/22: Webmail services are available for on-campus users, but off-campus users will not be able to access webmail until Tuesday, 3/23. The temporary solution will result in slower e-mail server performance. Please be patient. One server is now doing the work previously done by two. Info Systems is working to develop a plan for returning a second e-mail server to service with appropriate hardware.

11:00AM, TUE 3/23: Webmail is available both ON and OFF campus. However, performance is slow and SENDING e-mail messages may fail in some instances. Technicians are working to reconfigure server hardware to address these performance issues. It is anticipated that this work will be completed by end of day today (Tue, 3/23).

02:30PM, TUE 3/23: Webmail services moved off the main mail server to another web server. Main mail server should be able to reduce the queues of messages for delivery. Quirks with WebMail (i.e. attachments, groups, inbox display) should be fixed. Users should reboot their computers before connecting to WebMail to assure proper connectivity.