We will be updating core network infrastructure. Please expect disruptions as follows:
– 8:30 – 9:30am: Internet connection
– 8:00 – 12:30pm: Many EMU servers including moodle, mail, myEMU, web, file and print services.
– 12:30 – 2:45pm: Moodle and calendar.
Technicians encountered some problems during their work but were able to solve them within an extended outage. We appreciate the community’s patience.
Configuration problems on mail prevent proper operation. We are working to resolve the problem.
The Illiad and SGadmin servers need to be shut down to enlarge their disks. This will affect Sophos and the interlibrary loan system. The outage should last about 15 minutes
An application updater caused an unplanned restart of the remote desktop server.
The Play Database for EX WAS NOT taken off-line to be refreshed from the production database, in preparation for a Business Office test, as previously scheduled for October 2.
It will instead be refreshed as part of the EX 4.3.3 upgrade, in progress.
Notifylink will be unavailable for approximately 45 minutes while updates are installed.
All email and calendar events will sync once the service is back online.
Saturday (20 Oct 2012) is a scheduled Saturday Information Systems maintenance outage.
We expect outages for only the following systems between 8:00am and 8:00pm on the 20th:
* SISDB (EX) and myEMU
There will be a two-hour outage of SIS (EX) and myEMU servers this Saturday, 13 October from 8-10am. More details are available in the remainder of this post.
myEMU and SIS will be unavailable to faculty, staff, students and off-campus users during the outage. We are installing essential updates ahead of a planned SIS (EX) upgrade on Sat 20 Oct. We apologize for any inconvenience.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
The box office server crashed during the Internet connection outage on 12 Oct. Technicians rebooted it on the morning of 13 Oct.
The campus connection to the Internet is unstable with periods of extreme slowness or no connection at all. Info Systems is aware of the problem, which appears to be with our Internet provider. We are working to get it resolved.
UPDATE: Service restored by Internet provider at 10:45pm.