Monthly Archives: April 2017

MyEMU and Jenzabar EX Scheduled Outage

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS)

Tomorrow morning, Friday April 21 from 6:30-7:00 AM, is a scheduled outage for Jenzabar EX and myEMU. Both Jenzabar EX and myEMU will be unavailable during this time. No other systems will be affected by this outage.

We’ve scheduled this outage at an unusual time to correct a problem that causes some EX programs to crash. The need for this fix is urgent. We apologize for any inconvenience.

If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the day today), you will need to restart it after the upgrade for EX to work correctly.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

Scheduled: Software Updates for Webservers

LMS, Multiple Servers, Web Applications, Web Server, ,

Between 6:30 AM and 7:00 AM on Friday, April 14th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.

The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.

MyEMU and Jenzabar EX Scheduled Outage

myEMU, Student Information System (Jenzabar EX), Student Information System (SIS)

Tonight, Wednesday 5 April from 8:30-9:30 is a scheduled outage for Jenzabar EX and myEMU. Both Jenzabar EX and myEMU will be unavailable during this time. No other systems will be affected by this outage.

We’ve scheduled this outage at an unusual time to correct a problem that prevents many scheduled tasks for running. The need for this fix is urgent. We apologize for any inconvenience.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).