As a follow up to the problems experienced March 18, Jenzabar needs to do additional work on the myEMU server. That will be done between 6:00 AM and 6:20 AM on March 19. myEMU will be inaccessible during a portion of that time.
6:13 AM: Maintenance work is complete
On March 18, 2019 EMU experienced difficulty communicating between the myEMU server and the J1 database server. This resulted in people being unable to lookup account balances, run PDF reports (including unofficial transcripts) using myEMU.
To resolve this issue Jenzabar restarted the myEMU server. My EMU was unavailable from 3:35 to 4:43 PM.
We will be migrating the database that hosts PaperCut to a new version on Friday, March 8 from 7am-8am. Printing, copying and scanning will not be available during this migration.
This will not impact the Lancaster site.
Contact the Helpdesk with questions or concerns: helpdesk@emu.edu or 540 432 4357 (x4357).