We have scheduled an upgrade of Jenzabar EX for Monday 31 December.
We expect outages for only the following systems between 8:00am and 8:00pmm on the 31st:
EX
myEMU
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
This Thursday (20 Nov 2012) is a rescheduled information systems maintenance outage. (The original date was Saturday 15 Dec.)
We expect outages for only the following systems between 4:00pm and 6:00pm on the 20th:
myEMU (EX will not be affected) (finished at 5:30pm)
Moodle (finished at 4:45pm)
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
The Notifylink service will be inaccessible for at most 30 minutes while an update is installed.
All calendar and emails will sync once the update is complete.
To upgrade the IOS on the firewall it needs to be rebooted.
There will be a short outage of Jenzabar EX and myEMU, until approximately 6:30 am, to install updates to the database server.
To install a new IOS the wireless controllers need to be rebooted.
The Notifylink service crashed and had to be restarted.
For those of you that use the Financial Aid module, there will be an upgrade planned for Tuesday afternoon from 8:00am until 11am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 18.0.
You may use any other part of EX during this time.
Brief outages are planned for Saturday morning that will affect the following services:
* myEMU (up)
* EX (SIS) (up)
* EMU website (www) (up)
* Moodle (up)
* Calendar (up)
We expect these services to be unavailable for well under 30 minutes.
Information systems needs to upgrade one of our network storage systems. This system stores the following data:
* Marketing: photos, design, videos
* CJP: images
* Print shop storage
* Podcasts storage
These drives will be unavailable during the outage.
We expect that several outages will be required based on previous experience
with this system. We want to schedule the first outage during the work week to
access timely vendor support. We will try to minimize the disruption caused by
future outages.