For those of you that use the Financial Aid module, there will be an upgrade planned for Tuesday afternoon from 8:00am until 11am. Please stay out of the FAM module while we get PowerFAIDs up to date to version 18.0.
You may use any other part of EX during this time.
Brief outages are planned for Saturday morning that will affect the following services:
* myEMU (up)
* EX (SIS) (up)
* EMU website (www) (up)
* Moodle (up)
* Calendar (up)
We expect these services to be unavailable for well under 30 minutes.
Information systems needs to upgrade one of our network storage systems. This system stores the following data:
* Marketing: photos, design, videos
* CJP: images
* Print shop storage
* Podcasts storage
These drives will be unavailable during the outage.
We expect that several outages will be required based on previous experience
with this system. We want to schedule the first outage during the work week to
access timely vendor support. We will try to minimize the disruption caused by
future outages.
Users will be unable to print, copy, or scan for approximately 30 minute while updates are installed on the Equitrac server to resolve an issue with scan-to-email.
We will be updating core network infrastructure. Please expect disruptions as follows:
– 8:30 – 9:30am: Internet connection
– 8:00 – 12:30pm: Many EMU servers including moodle, mail, myEMU, web, file and print services.
– 12:30 – 2:45pm: Moodle and calendar.
Technicians encountered some problems during their work but were able to solve them within an extended outage. We appreciate the community’s patience.
Configuration problems on mail prevent proper operation. We are working to resolve the problem.
The Illiad and SGadmin servers need to be shut down to enlarge their disks. This will affect Sophos and the interlibrary loan system. The outage should last about 15 minutes
An application updater caused an unplanned restart of the remote desktop server.
The Play Database for EX WAS NOT taken off-line to be refreshed from the production database, in preparation for a Business Office test, as previously scheduled for October 2.
It will instead be refreshed as part of the EX 4.3.3 upgrade, in progress.
Notifylink will be unavailable for approximately 45 minutes while updates are installed.
All email and calendar events will sync once the service is back online.