All posts by admin

Terminal server outage

Wednesday October 31, 2007 1:15pm - 1:45pmTerminal Serveradmin

Terminal services were unavailable after a user shut down the server. Terminal server users should never choose to restart or shut down if they are given the option to do so.

Blackboard server upgrade

Tuesday October 23, 2007 7:30am - 9:00amBlackboard Serveradmin

Aging hardware will be replaced to ensure a high level of reliability and performance.

ST (Student) Novell Server Crash

Monday October 22, 2007 3:10pm - 4:00pmFile Serveradmin

The ST file server became unavailable and needed to be restarted. Users are unable to authenticate to EMU services.

Mail login ability was restored, though problems with ST persisted.

Novell scheduled updates — major outage

Saturday October 20, 2007 7:00am - 2:45pmFile Serveradmin

Many major systems will be unavailable while a routine upgrade is made to our Novell NetWare file servers.

All services that require the Royal username and password will be inaccessible for most/all of the outage period.

Blackboard, Internet access and the SIS will remain available.

Webserver unresponsive

Thursday October 18, 2007 12:25pm - 12:35pmWeb Serveradmin

The webserver was unresponsive and was restarted with minimal service disruption.

Email delivery outage

Sunday September 30, 2007 10:30am - Monday October 1, 2007 8:30amEmailadmin

A server that processes email went down on Sunday morning. The result was that no new email was delivered until it was brought back online this morning (Monday). Because email systems hold and retry messages that can’t be delivered, you should now be receiving all messages that would have been delivered during the outage. It is unlikely that any mail was lost, however senders may have received warning messages.

Outlook and Calendar outage

Monday September 24, 2007 8:00pm - 9:15pmCalendar Serveradmin

The Oracle Calendar server will be unavailable for upgrades on Monday evening beginning at 8:00 PM. A major effect of this will be that Outlook may have difficulty functioning properly. Email will still be accessible during this time but only via Webmail.