To diagnose some connectivity issues we need to run some tests that will disrupt Internet connectivity for about 30 min
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EX FAM module outage, PowerFAIDS 18.3
For those of you that use the Financial
Aid module, there will be an upgrade
planned for Tuesday morning until 10:00am. Please stay out of the FAM module while we get PowerFAIDs
up to date to version 18.3.
You may use any other part of EX during
this time.
UPS failure: multiple servers affected
A component of our core UPS failed, triggering the automatic shutdown of several systems including Moodle, the web server, myEMU and EX. After verifying that the UPS could operate temporarily without the failed component technicians restored function to the shut-down systems.
Internet connection problems
Update Saturday 1:30pm: Lumos reports that the problem is resolved. No further details have been provided at this time. We are continuing to monitor the situation.
Update Saturday 11am: We’ve received further reports from campus of connection problems. We’re monitoring the situation.
Update Saturday 7am: nTelos reports that they’ve implemented a work-around as of 2AM. Testing indicates that functionality is restored.
nTelos, our Internet service provider is reporting problems. You may have trouble accessing some web sites; other sites may load slowly or incompletely.
Lingering issues after recent major outage
A lingering issue after the recent power system failure affected copying, Astra schedule and a few other services.
UPS failure: multiple servers affected
A component of our core UPS failed, triggering the automatic shutdown of several systems including Moodle, the web server, myEMU and EX. After verifying that the UPS could operate temporarily without the failed component technicians restored function to the shut-down systems.
SIS and myEMU servers update
There will be a short outage of Jenzabar EX and myEMU, until approximately 7:30 am, to install updates to the database & retention servers.
Moodle maintenance outage
Wednesdayday (14 Aug) from 10:30pm to 12:00am we will performing brief maintenance on our Moodle system.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357(x4375 on the Harrisonburg campus).
Scheduled outage: WordPress
This Thurs (8 Aug) between 7:30 and 8:30am we will be upgrading WordPress.
No other systems will be affected.
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Internet provider outage
Our Internet provider experienced brief service problems.