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Internet connection problems

Update Saturday 1:30pm: Lumos reports that the problem is resolved. No further details have been provided at this time. We are continuing to monitor the situation.

Update Saturday 11am: We’ve received further reports from campus of connection problems. We’re monitoring the situation.

Update Saturday 7am: nTelos reports that they’ve implemented a work-around as of 2AM. Testing indicates that functionality is restored.

nTelos, our Internet service provider is reporting problems. You may have trouble accessing some web sites; other sites may load slowly or incompletely.

End-user VPN outage

On Tue-Wed 30-31 Jul Information Systems will have a contractor on campus upgrading on our VPN system (vpn.emu.edu). End-user VPN connections will be unavailable during this time. Site-to-site connections–those between our Harrisonburg campus and Lancaster and Washington locations–will not be affected.

The upgrade will improve VPN function but will require a change in the way VPN connections are managed on your devices. We will not have full details about that change until the contractor arrives. We will send further information and instructions once they are finalized.

If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357(x4375 on the Harrisonburg campus).