Monthly maintenance for January involves several services:
1. Jenzabar EX and MyEMU: a brief outage of 10 minutes or less.
2. Media storage: a system that hosts data for the Marketing department, printshop, and online podcasts will be unavailable for an extended time while troubleshooting and resolution procedures are carried out.
The upgrade to myEMU from 12/31/2013 had to be extended. We expect all myEMU services to be available again by January 3, 2013. We apologize for the inconvenience and hope you will try again when the service returns.
The upgrade of Jenzabar EX for Monday 31 December has completed. The update of my.emu.edu continues, and will probably be completed sometime on Wednesday, January 2.
We expect outages for only the following system between 8:00 pm December 31 and 5:00 pm on January 2:
myEMU
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
We have scheduled an upgrade of Jenzabar EX for Monday 31 December.
We expect outages for only the following systems between 8:00am and 8:00pmm on the 31st:
EX
myEMU
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
This Thursday (20 Nov 2012) is a rescheduled information systems maintenance outage. (The original date was Saturday 15 Dec.)
We expect outages for only the following systems between 4:00pm and 6:00pm on the 20th:
myEMU (EX will not be affected) (finished at 5:30pm)
Moodle (finished at 4:45pm)
If you have questions or concerns please contact the information systems helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
The Notifylink service will be inaccessible for at most 30 minutes while an update is installed.
All calendar and emails will sync once the update is complete.
To upgrade the IOS on the firewall it needs to be rebooted.
There will be a short outage of Jenzabar EX and myEMU, until approximately 6:30 am, to install updates to the database server.
To install a new IOS the wireless controllers need to be rebooted.
The Notifylink service crashed and had to be restarted.