This Saturday, October 20, beginning at 8:00 am we will be updating components of the campus phone system. Between 8 am and 10 am we anticipate there will be several brief periods, 5 minutes or less, during which there will be no dialtone and incoming calls will fail. Aside from this, phones should function normally.
If you have any questions please contact the Information Systems Helpdesk, helpdesk@emu.edu or 540-432-4357
Issues with connecting to wifi have been reported to IS this morning, and IS has also observed them. To resolve these, we are restarting a component of the wireless system, which will cause a brief outage for all wifi users. We apologize for the interruption but expect that it will resolve other problems that many are experiencing.
Update: After two weeks without recurrence of the connection related problems, we are closing this outage.
Due to the return of problems with the cable that delivers phone service to campus, service for inbound and outbound calling is unreliable. We are working with our service provider to find a permanent solution to this recurring problem.
As of early Tuesday morning, multiple services may be affected due to a failed update procedure. Multiple systems remain inaccessible, including Moodle and other services that require network logins. We continue to work diligently to find a solution. We will update this outage with further information as it becomes available.
Internet service to campus, both Harrisonburg and Lancaster, will be unavailable on Tuesday, July 31 from 5:30 pm to 10:00 pm for the replacement of critical network infrastructure.
For those onsite at Harrisonburg or Lancaster, resources hosted by Information Systems will remain available, such as:
Examples of what will not be available:
For anyone who is not onsite at Harrisonburg or Lancaster, the opposite of the above will apply.
A component of the phone system is not handling fax calls correctly. We have made progress diagnosing the problem and will continue efforts to resolve on Monday, June 26.
A failure of the webserver infrastructure caused an outage for users off campus. Service has now been restored.
Due to a problem with web server infrastructure, EMU websites were not available off campus.
The file server will be rebooted at 10 pm. This will result in the inability to access mapped drives, as well as causing very slow login times on EMU owned computers. These effects should last only a few minutes.
On Saturday, February 18 from 1:00 pm to 5:00 pm, we will be taking a component of the phone system offline. During the outage you will be able to make calls from your office phone, however you will not be able to receive incoming calls. Off-campus callers will not be able to leave voicemail; they should receive either a busy signal or a message that the call cannot be completed.
If you have any questions, please contact the EMU Helpdesk, helpdesk@emu.edu or call 540-432-4357, x4357 on the Harrisonburg campus.