For those of you that use the Financial Aid module, there will be an upgrade planned for 1/18/17, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.1. You may use any other part of EX during this time.
All posts by Information Systems
MyEMU and Jenzabar EX Scheduled Outage
Friday, December 30, 8:00 am to Saturday, December 31, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.
If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the holidays), you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
EX FAM module scheduled outage, PowerFAIDS 22.0
For those of you that use the Financial Aid module, there will be an upgrade planned for 10/19/16, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.0. You may use any other part of EX during this time.
Scheduled: myEMU Outage
Once again rebooting the MyEMU webserver to address ongoing Domain Certificate issues. MyEMU will be unavailable during this time.
EX FAM module outage, PowerFAIDS 21.4
For those of you that use the Financial Aid module, there will be an upgrade planned for 9/8/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.4. You may use any other part of EX during this time.
Jenzabar EX unscheduled outage
On Thursday, 5/26, at approximately 9:35 am, Student Information Systems (only Jenzabar EX) experienced a momentary outage. EX requests made at that time would not have completed. And EX sessions in use over that time may have needed to log in to EX again.
The outage was due to operator oversight and will not be repeated.
EX FAM module outage, PowerFAIDS 21.3
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/26/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.3. You may use any other part of EX during this time.
EX FAM module outage, PowerFAIDS 21.2
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/3/16, Tuesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.2. You may use any other part of EX during this time.
EX FAM module outage, PowerFAIDS 21.1
For those of you that use the Financial Aid module, there will be an upgrade planned for 2/11/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.1. You may use any other part of EX during this time.
EX FAM module outage, PowerFAIDS 21.0
For those of you that use the Financial Aid module, there will be an upgrade planned for 11/19/15, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.0. You may use any other part of EX during this time.