All posts by Information Systems

MyEMU and Jenzabar EX Scheduled Outage

Friday December 30, 2016 8:00am - 6:00pmmyEMU, Student Information System (Jenzabar EX), Student Information System (SIS)ScheduledInformation Systems

Friday, December 30, 8:00 am to Saturday, December 31, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.

We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.

If you use EX and your computer is not shut down during the upgrade (i.e. before you leave for the holidays), you will need to restart it after the upgrade for EX to work correctly.

If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).

EX FAM module scheduled outage, PowerFAIDS 22.0

Wednesday October 19, 2016 8:00am - 10:00amStudent Information System (Jenzabar EX), UncategorizedInformation Systems

For those of you that use the Financial Aid module, there will be an upgrade planned for 10/19/16, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.0. You may use any other part of EX during this time.

Scheduled: myEMU Outage

Thursday September 15, 2016 9:50pm - 10:30pmmyEMUInformation Systems

Once again rebooting the MyEMU webserver to address ongoing Domain Certificate issues. MyEMU will be unavailable during this time.

EX FAM module outage, PowerFAIDS 21.4

Thursday September 8, 2016 8:00am - 10:00amUncategorizedInformation Systems

For those of you that use the Financial Aid module, there will be an upgrade planned for 9/8/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.4. You may use any other part of EX during this time.

Jenzabar EX unscheduled outage

Thursday May 26, 2016 9:35am - 9:36amStudent Information System (Jenzabar EX)UnscheduledInformation Systems

On Thursday, 5/26, at approximately 9:35 am, Student Information Systems (only Jenzabar EX) experienced a momentary outage. EX requests made at that time would not have completed. And EX sessions in use over that time may have needed to log in to EX again.

The outage was due to operator oversight and will not be repeated.

EX FAM module outage, PowerFAIDS 21.3

Thursday May 26, 2016 8:00am - 10:00amStudent Information System (Jenzabar EX), UncategorizedScheduledInformation Systems

For those of you that use the Financial Aid module, there will be an upgrade planned for 5/26/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.3. You may use any other part of EX during this time.

EX FAM module outage, PowerFAIDS 21.2

Tuesday May 3, 2016 8:00am - 10:00amStudent Information System (Jenzabar EX)ScheduledInformation Systems

For those of you that use the Financial Aid module, there will be an upgrade planned for 5/3/16, Tuesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.2. You may use any other part of EX during this time.

EX FAM module outage, PowerFAIDS 21.1

Thursday February 11, 2016 8:00am - 9:45amStudent Information System (Jenzabar EX), UncategorizedScheduledInformation Systems

For those of you that use the Financial Aid module, there will be an upgrade planned for 2/11/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.1. You may use any other part of EX during this time.

EX FAM module outage, PowerFAIDS 21.0

Thursday November 19, 2015 8:00am - 10:00amStudent Information System (Jenzabar EX)Information Systems

For those of you that use the Financial Aid module, there will be an upgrade planned for 11/19/15, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.0. You may use any other part of EX during this time.

EX FAM module outage, PowerFAIDS 20.4

Tuesday October 20, 2015 8:00am - 10:00amStudent Information System (Jenzabar EX)ScheduledInformation Systems

10/15 8:15am update: Due to system instability we are deferring the upgrade until Tuesday 10/20.

For those of you that use the Financial Aid module, there will be an upgrade planned for 10/15/15, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 20.4.

You may use any other part of EX during this time.

IS Outages

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