October 8, 2025, 9:00 pm:

• The Moodle “Space” theme has been restored.
• Access to browse your Google Drive files using Moodle’s Google Drive plugin has been discontinued by Moodle in response to Google’s continuing efforts to protect user data.
• Please contact helpdesk@emu.edu with any questions.

October 1, 2025: IT has reached out to Space Theme support, requesting an update that will allow EMU to use the Space Theme and have a working Grader and File Picker. IT will implement the Space Theme once it has been updated by support.

September 30, 2025: Moodle support traced the File Picker issue to the Space Theme that was implemented in May. IT has reverted to the Boost theme in order to restore File Picker functionality. 

September 29, 2025: The Helpdesk began receiving reports about issues using the File Picker and Grader in Moodle. IT staff reached out to Moodle support.

Update 11/8/2022 10:40AM: This issue is resolved

Users will receive an error screen when accessing moodle.emu.edu. Technicians are working with our support vendor to resolve the issue.

Users can get around this error by going to moodle.emu.edu/my

3:56 pm: Moodle is back up and accessible.

Moodle and Panopto are currently unavailable. We are working with our support vendor to regain access.

You can monitor the outage here: https://moodleus.statuspage.io/

The Moodle upgrade that failed this morning, will be reattempted on Monday, July 18, at 3:00am. 

The upgrade should involve one to two hours of downtime for Moodle and will be completed by the beginning of the workday.  This is a significant upgrade from version 3 to 4, which has a new look and feel that most will find easier and more intuitive to use.  However, it is a change, and we recognize that instructors with classes in session may need some additional support.  If you have classes at this time, we encourage you to email helpdesk@emu.edu for information from the IS Moodle Team about training opportunities.

Update: July 15, 8:45am:
We are disappointed to report that the Moodle upgrade scheduled for early this morning could not be completed successfully.  Moodle remains unchanged.  We are working closely with our service provider to determine a new timeline.  We will send another update as soon as we have confirmation that the problems have been resolved and a new date can be set confidently.  If you have questions, please email them to helpdesk@emu.edu.

On Friday, July 15 3:00-6:30 am, we will be upgrading Moodle to version 4.0. Moodle will be unavailable during the upgrade. If you have questions, email helpdesk@emu.edu.

Resolved: 12/7/2021 16:50

Moodle is currently unavailable. We re working with our support vendor to regain access.

Moodle is currently unavailable. We are working with our support vendor to resolve the issue.

Resolved