All posts by Jordan Leaman

Scheduled Outage: EMU VPN

On Tuesday, June 21, 2022 from 5:00PM to 5:45PM we will be updating a component of the EMU VPN to a newer software version. New connections to the EMU VPN will not work during the upgrade. VPN connections already active at the time of the upgrade will not be affected.

If you have questions, please email helpdesk@emu.edu.

Unscheduled Outage: Microsoft Authentication

Update: by 5 pm it appears that much of the original problem was resolved. By 7 pm, the remaining lingering effects were fixed.

As of 4pm this afternoon there are numerous reports of an outage related to Microsoft Authentication which is used for signing into various EMU Services. IS is aware of the situation and will post updates as Microsoft resolves this issue

See more: https://downdetector.com/status/windows-azure/

Scheduled: Papercut Upgrade

Update 7:00 AM: Upgrade is complete, printing services have been restored

Tuesday April 20, 6:30AM to 7:30AM is a scheduled information system outage for Papercut in order to perform a necessary upgrade.  Papercut will be unavailable during this time, which will result in an outage of all network printing, copying, and scanning on the Harrisonburg campus.  Lancaster campus will be unaffected.

If you have difficulty printing after the upgrade, please reboot your computer to trigger a restart of your Papercut client software.

If you have questions or concerns, please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357.

Scheduled: Papercut upgrade

Monday, August 3, 7AM to 8AM is a scheduled information system outage for Papercut in order to perform a necessary upgrade.  Papercut will be unavailable during this time, which will result in an outage of all network printing, copying, and scanning on the Harrisonburg campus.  Lancaster campus will be unaffected.

If you have difficulty printing after the upgrade, please reboot your computer to trigger a restart of your Papercut client software.

If you have questions or concerns, please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357.

Update 8:00AM, the upgrade is complete and all print services are back up and running