Scheduled: Papercut Upgrade 4/24/23 7:00AM – 7:30AM

Update 4/24/23 3:00PM: All MFDs have been updated and outage is complete

Update 4/24/23 1:30PM: A certificate change has caused a temporary outage of copying and scanning function on some Ricoh MFDs.

Monday, April 24, 7:00AM to 7:30AM is a scheduled Information Systems outage for Papercut in order to perform a necessary upgrade. Papercut will be unavailable during this time, which will result in an outage of all network printing, copying, and scanning on the Harrisonburg campus. The Lancaster site will be unaffected.

If you have difficulty printing after the upgrade, please reboot your computer to trigger a restart of your Papercut client software.

If you have questions or concerns, please email the Information Systems Helpdesk: helpdesk@emu.edu

Duration: 30 mins

Assigned Technicians: n/a