UPDATE: The problem cleared up.

The 3rd party that provides services that web browsing depends on is running slower than usual this morning.

The IT department is monitoring the situation.

Users should logout out of J1 desktop at the end of their workday on January 7, 2025. This will allow Jenzabar to Patch our servers for changes. Maintenance is to be performed between 7 PM on January 7th and 4 AM on January 8th.

If users forget to log out before the maintenance begins, their J1 Sessions will be kicked out. Any unsaved transactions will be lost.

UPDATE: The problem is resolved.

IT is working with the service provider to resolve the problem.

UPDATE: EMU-iot Wi-Fi returned to normal at 7:20 PM

IT is aware of the issue and has begun investigating. No ETA for resolution yet.

Exclusive Opportunity: Free Musical Instruments Available!”

Hi everyone,
I wanted to share that Mrs. Mary is arranging to relocate and is generously offering her late husband’s musical instruments to interested students and staff. Please note that these items are free of charge; however, you will need to cover the shipping costs for delivery.

The available instruments include:

– Violin – (Yamaha AV7-44SG)- Camera – (Leica S (TyR 006) Digital SLR Camera)
– Piano – (2014 Steinway & Sons Foldable Legs)
– Guitar – (Eric Clapton’s Martin OOO-42)
– Drone – (Mavic Quadcopter)
– Keyboard – (Roland D-50)

CONTACT : (+1 213 762 4709)

If you’re interested in any of these items and can manage the shipping fees, please reach out to Mrs. Mary directly at her private phone number (+1 213 762 4709). Make sure to provide your address and the estimated shipping fee so she can coordinate with her movers for delivery.

Shipping fees will vary between $100 and $500, depending on your location.

This email will be automatically deleted from your inbox once all requested items have been sent out. Please note that there is no pickup option available at this time.
Thank you for your prompt attention to this matter.

Best regards.

9:31 AM – UPDATE: The problem has been resolved.

IT received reports of some devices failing to connect to the EMU-iot WiFi beginning around 3:45 PM on Thursday, 10/24.

A technician is investigating.

We are currently experiencing an issue accessing Navigate. Technicians are working on the issue. This post will be updated with more details when they become available.

EMU’s Internet Service Provider will be performing maintenance on their equipment on October 10, 2024 between 2:00 AM and 6:00 AM. There will be a 45 minute period during that timeframe when all Internet service at the Main Campus will be down. This will affect remote access, and access to my.emu.edu from outside of the Main Campus. Lancaster and WCSC will also be affected.

Update:

• Some users are having difficulty installing the J1 upgrade on their computers. If you still have difficulty using J1 on Wednesday, please contact EMU’s helpdesk at helpdesk@emu.edu or https://emu.teamdynamix.com/TDClient/368/Portal/Home/
• 2:30 PM Wednesday. All issues with CashNET have been resolved. Continuing to work on Salesforce integration issues.
• 1:30 AM Salesforce Integration reactivated
• Midnight: The IS department is continuing to debug issues related to J1. At 4 AM, the new desktop software will be distributed to computers turned on and connected to the EMU network. RDS will be updated later in the morning. Other computers will be updated after they are turned on and connected to the EMU network (There may be some delay for the update to occur).
• 11 PM CashNET is available
• 10 PM J1 Desktop Available via Appstream – not yet available elsewhere
• 8:30 myEMU & J1 Web are available
  • Cashnet is not available
  • J1 Desktop is not available
• 6:10 myEMU is now in Maintenance mode (not accessible)
• 5:30 PM Volume snapshots are complete
  • myEMU is temporarily available. We will need to shut it down later this evening
• 5 PM 11/12/2024 Volume Snapshots started all Jenzabar-related systems down

There is a planned outage of the Student Information System (Jenzabar J1) on November 12th (Tuesday) from 5:00 PM to 3:00 AM on November 13th (Wednesday). myEMU will not be upgraded, but because the myEMU portal relies on Jenzabar, it will not be available from 5:00 PM until 9:00 PM on November 12th.

This outage is for J1 and myEMU. EMU payment processing (CashNET) depends on J1 and myEMU and will be down during the J1 outage. The PowerFAIDS interface to J1 will not work during the upgrade. Other systems should not be affected.

If you use J1 Desktop, please quit J1 before 5 PM Tuesday. If the Jenzabar client is running during the upgrade, you may need to restart your computer after the upgrade for J1 to work correctly.

EMU must upgrade to J1 before the end of the year since Jenzabar will not support the old version in 2025.

Helpdesk, Moodle, and Navigate will all be available while myEMU is down. Here are links to use these products:

• Helpdesk https://emu.teamdynamix.com/TDClient/368/Portal/Home/
• Moodle https://moodle.emu.edu/
• Navigate https://emu.campus.eab.com/home

WiFi at the Harrisonburg campus will be down for up to 15 minutes between 6:30 and 7:00 AM on Wednesday 9/25/24 while maintenance is being performed.