Category Archives: Uncategorized

Unscheduled: DNS Outage

[Updated 2:57 PM]: The problem has not occurred again since this morning. We are considering it resolved.

EMU’s external DNS service may be experiencing intermittent problems. This may cause websites to not load properly, if at all.

If you experience problems loading a webpage, or a webpage is taking significantly longer to load than usual, please wait 10-15 minutes before contacting the help desk to see if the problem goes away by itself.

Unscheduled: Email-to-print outage

Update 3/3/23 10:37AM: Email-to-Print is working again. If you have previously submitted a job that did not go through, you should get your confirmation email today.

Email to print is currently experiencing issues. Emails are being received but are not being passed to Papercut. Please do not resend jobs.

IS is investigating and will provide an update once we know more.

Internet outage Saturday, January 7, 9 am – 1 pm

On Saturday, January 7 from 9 am to 1 pm, Information Systems plans to replace a device involving EMU’s internet connection.  During the outage, most network services will NOT be available from on-campus in Harrisonburg as well as Lancaster offices, including telephone service.  


If you are off-campus, most services will remain available, including Google and Moodle, among others, however you will not be able to use a VPN to connect back to campus.  


If you have questions please contact helpdesk@emu.edu