EMU’s Internet Service Provider will be performing maintenance on their equipment on October 10, 2024 between 2:00 AM and 6:00 AM. There will be a 45 minute period during that timeframe when all Internet service at the Main Campus will be down. This will affect remote access, and access to my.emu.edu from outside of the Main Campus. Lancaster and WCSC will also be affected.
Category Archives: Uncategorized
Scheduled: myEMU & J1
Update:
- Some users are having difficulty installing the J1 upgrade on their computers. If you still have difficulty using J1 on Wednesday, please contact EMU’s helpdesk at helpdesk@emu.edu or https://emu.teamdynamix.com/TDClient/368/Portal/Home/
- 2:30 PM Wednesday. All issues with CashNET have been resolved. Continuing to work on Salesforce integration issues.
- 1:30 AM Salesforce Integration reactivated
- Midnight: The IS department is continuing to debug issues related to J1. At 4 AM, the new desktop software will be distributed to computers turned on and connected to the EMU network. RDS will be updated later in the morning. Other computers will be updated after they are turned on and connected to the EMU network (There may be some delay for the update to occur).
- 11 PM CashNET is available
- 10 PM J1 Desktop Available via Appstream – not yet available elsewhere
- 8:30 myEMU & J1 Web are available
- Cashnet is not available
- J1 Desktop is not available
- 6:10 myEMU is now in Maintenance mode (not accessible)
- 5:30 PM Volume snapshots are complete
- myEMU is temporarily available. We will need to shut it down later this evening
- 5 PM 11/12/2024 Volume Snapshots started all Jenzabar-related systems down
There is a planned outage of the Student Information System (Jenzabar J1) on November 12th (Tuesday) from 5:00 PM to 3:00 AM on November 13th (Wednesday). myEMU will not be upgraded, but because the myEMU portal relies on Jenzabar, it will not be available from 5:00 PM until 9:00 PM on November 12th.
This outage is for J1 and myEMU. EMU payment processing (CashNET) depends on J1 and myEMU and will be down during the J1 outage. The PowerFAIDS interface to J1 will not work during the upgrade. Other systems should not be affected.
If you use J1 Desktop, please quit J1 before 5 PM Tuesday. If the Jenzabar client is running during the upgrade, you may need to restart your computer after the upgrade for J1 to work correctly.
EMU must upgrade to J1 before the end of the year since Jenzabar will not support the old version in 2025.
Helpdesk, Moodle, and Navigate will all be available while myEMU is down. Here are links to use these products:
Scheduled: WiFi Outage 9/25 between 6:30 and 7:00
WiFi at the Harrisonburg campus will be down for up to 15 minutes between 6:30 and 7:00 AM on Wednesday 9/25/24 while maintenance is being performed.
Unscheduled Outage: EMU campus internet down
11:43 am: Internet service has been restored.
We are currently working with our vendor to get this back up and running as soon as we can. Please check back for updates.
Phishing: Delete this email
DISPOSAL OF A WELDING MACHINE AND TOOLS BOX
Greetings, One of our staff at Eastern Mennonite University Regina Brown is donating her father's welding equipment, a Miller 951937 Dynasty 300 TIG welder and TIG Runner Pkg with a wireless foot controller, and a full set of Snap -Ons and accessories. This hosting offer is a great opportunity for someone who wants a reliable machine, a complete set of tools and accessories. The Miller Dynasty machine tool is a quality machine that can handle a variety of assembly tasks. With the TIG Runner Pkg and wireless foot controller, this machine is powerful and easy to use. Tool boxes and accessories are high quality products that make every job easier. We recommend that you contact Regina Brown via her primary email (regina.brown1956@outlook.com) and she will be happy to answer any questions you may have and provide information about the item. Krista Murray Recruitment Database Manager (540) 432-5120 krista.murray@emu.edu
Unscheduled: Moodle
Update: our Moodle server should be working again. Please e-mail helpdesk@emu.edu if you still have trouble. Thanks!
Moodle is currently down due to what appears to be a DNS issue. Please standby for updates. We apologize for the inconvenience.
Unscheduled: Internet Outage
UPDATE: Everything is back on-line
Main Campus & WCSC are affected by an Internet outage. I.T. staff are on-site working on the problem and expect it to be resolved before the end of the day.
Unscheduled: Moodle Outage
10:29 AM: Moodle is working again.
The Moodle website is not working at the moment. Technicians are working to resolve the problem.
Unscheduled: Moodle Down
UPDATE: Moodle is back on-line.
The Moodle website is not working at the moment. Technicians are working to resolve the problem.
Scheduled: myEMU & J1
Patch 7 to be applied to J1 Desktop, J1 Web, myEMU 1/31/2024 Shortly after 5PM
Updates: 5:20 PM backup of database completed
6 PM Jenzabar indicates work is complete
The most noticeable activity is on J1 Web there will be an IIS restart. People using J1 Web will lose connections and the ability to communicate with the J1 Web server during the upgrade.
On myEMU (different than J1 Web), Web Application Services (WAS) and Client Application services will be stopped and restarted. myEMU should remain available but some data will either not be refreshed or be unavailable while the services are restarted.
Patch 7 will be available to any desktop users that want it on 2/1/2024. The patch affects 1098 and 1099 forms so folks in the business office are the people that need it.
Sorry for the short notice.