UPDATE 12/10/23

Both sites are now on-line

12/9/23

I.T. is investigating an outage on www.emu.edu and my.emu.edu

my.emu.edu is still accessible from on EMU’s campus

We are currently seeing reports of users having trouble using Google services like gmail.com or drive.google.com. Most users are seeing slowness or a 502 error after they log in. This appears to be transient and happening at different times. Refreshing the page might help after you have waited for a few mins. but Google ultimately will need to fix things. We will post any updates as we have them.

Update: Around 4 pm pages started to respond as they should.

RESOLVED: phone.emu.edu not responding

RESOLVED: The phone.emu.edu is back on-line.

The phone.emu.edu server is off-line. I.S. is working on resolving the problem.

RESOLVED: The WiFi stopped working in Mt Clinton Apartments around 12:40 AM on Sunday, 11/19 due to a problem with the supply of power.

RESOLVED: The WiFi stopped working around 6:00 PM on Wednesday, 11/15 due to a problem with the supply of power. Facilities Management has been notified.

RESOLVED: www.emu.edu is currently unaccessible due to an issue encountered while updating the certificate.

The Internet service at main campus, including the connection to Lancaster, was down for a few minutes. I.S. is investigating what happened.

UPDATE: New guest WiFi credentials are working now.

Wifi guest credentials are unable to authenticate to the EMU wireless network. Technicians are working on the issue.

[Updated 2:57 PM]: The problem has not occurred again since this morning. We are considering it resolved.

EMU’s external DNS service may be experiencing intermittent problems. This may cause websites to not load properly, if at all.

If you experience problems loading a webpage, or a webpage is taking significantly longer to load than usual, please wait 10-15 minutes before contacting the help desk to see if the problem goes away by itself.