IS Outages

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30 min Novell Servers Maintenance Reboot

Wednesday April 3, 2002 7:30am - 8:00amFile Serveradmin

30min Novell servers maintenance reboot to load new software.

1.25 hr Faculty/Staff (FS) Novell Server Failure

Monday March 18, 2002 3:30pm - 4:45pmFile Serveradmin

FS Novell Server became unstable for unknown reasons. Graceful shutdown not successful. This behavior was different from that of Fri morning, 3/15. Efforts continue to determine the exact cause of these problems.

11 hr Internet Outage – Problem Outside EMU

Sunday March 17, 2002 10:30pm - Monday March 18, 2002 9:30amInternetadmin

The EMU Internet link went down for a second time on Sunday, 3/17. Service was not restored until 9:30am Monday, 3/18. Problem was caused by a failed router in Roanoke, VA.

5 hr Internet Outage – Problem Outside EMU

Sunday March 17, 2002 3:00pm - 8:00pmInternetadmin

5 hour Internet outage starting about 3pm. Problem existed outside the EMU network. Service restored at 8pm.

28 hr EMail Outage, 3/17-18/2002

Sunday March 17, 2002 5:00am - Monday March 18, 2002 9:30amEmailadmin

The EMU email server became unstable about 5am, Sun, 3/17. A partial correction was made to the server at 2pm 3/17 that may have permitted it to process in-bound mail. Out-bound mail was not corrected until 9:30am, Mon, 3/18.

2 hr Faculty/Staff (FS) Novell Server Failure

Friday March 15, 2002 7:00am - 8:30amFile Serveradmin

FS Novell Server at 100% with very little being done. Flooded with bursting packets. Rebooted at 8:15am. Graceful shutdown successful. Services restored by 8:30am.

3hr Maintenance Outage for EMail

Thursday March 7, 2002 6:00am - 9:00amEmailadmin

Reconfiguration of email infrastructure to integrate new mail server hardware. Significant milestone toward implementation of IMAP email which we hope to have implemented fully by July 2002.

1.5hr ST Novell Server Crash

Tuesday February 19, 2002 9:00pm - 10:30pmFile Serveradmin

ST Novell server became unstable. Possibly due to addition of Open File Mgr software installed earlier in day. Returned to service at 22:30. Disk repair run with no errors found.

6 Hour Server Maintenance Outage

Saturday February 9, 2002 6:00am - 1:00pmNetworkadmin

Maintenance outage for all servers. Extended outage for Novell servers. Install new directory services, create system recovery images, update all disk and array drivers.

ST drive failure – no server downtime.

Wednesday February 6, 2002 12:00am - 12:00amFile Serveradmin

ST server – drive in slot 1 of raid 5 failed again. Drive was moved to mail server to verify it is what is bad. A replacement 36 Gig drive was ordered from Dell. A drive from the mail server was used and the replacement drive will go into the mail server.

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