IS Outages

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1+ Hr Outage on EMail Server

Wednesday May 1, 2002 10:30pm - 11:30pmEmailadmin

EMail server taken off-line for to image the system prior to significant diagnostics for some on-going IMAP email problems.

2+ Hr Planned Internet Connection Outage

Wednesday May 1, 2002 11:45am - 2:00pmInternetadmin

EMU Internet connection taken down for reconfiguration of second T-1 line. Returned to service, formally, at 2:00pm.

2hr Planned Outage on EMail Server for Reconfiguration

Tuesday April 23, 2002 6:00am - 8:00amEmailadmin

2hr planned outage on mail.emu.edu email server for reconfiguration. Info Systems is in the process of converting to a new email system. This reconfiguration is necessary in order to correct some operational problems we have been having since moving to new email server hardware in March.

5 min Faculty/Staff (FS) Novell Server Failure

Wednesday April 17, 2002 2:50pm - 2:55pmFile Serveradmin

Faculty Novell server (FS) became unstable about 2:30pm, Wed (4/17). Network admin was able to down gracefully and reboot immediately. The characteristics of this failure are different from those of other recent failures. IS is aware of the problem and will be working on several initiatives in the next several months to address these problems.

14 Hr Faculty/Staff (FS) Novell Server Failure

Friday April 5, 2002 10:00pm - Saturday April 6, 2002 10:00amFile Serveradmin

Faculty Novell Server (FS) became unstable on Fri night (4/5) sometime around 8:00pm. Network admin rebooted it about 10am Saturday, 4/6. Characteristics similar to the incident on Monday, 3/18. Reasons still unknown.

30 min Novell Servers Maintenance Reboot

Wednesday April 3, 2002 7:30am - 8:00amFile Serveradmin

30min Novell servers maintenance reboot to load new software.

1.25 hr Faculty/Staff (FS) Novell Server Failure

Monday March 18, 2002 3:30pm - 4:45pmFile Serveradmin

FS Novell Server became unstable for unknown reasons. Graceful shutdown not successful. This behavior was different from that of Fri morning, 3/15. Efforts continue to determine the exact cause of these problems.

11 hr Internet Outage – Problem Outside EMU

Sunday March 17, 2002 10:30pm - Monday March 18, 2002 9:30amInternetadmin

The EMU Internet link went down for a second time on Sunday, 3/17. Service was not restored until 9:30am Monday, 3/18. Problem was caused by a failed router in Roanoke, VA.

5 hr Internet Outage – Problem Outside EMU

Sunday March 17, 2002 3:00pm - 8:00pmInternetadmin

5 hour Internet outage starting about 3pm. Problem existed outside the EMU network. Service restored at 8pm.

28 hr EMail Outage, 3/17-18/2002

Sunday March 17, 2002 5:00am - Monday March 18, 2002 9:30amEmailadmin

The EMU email server became unstable about 5am, Sun, 3/17. A partial correction was made to the server at 2pm 3/17 that may have permitted it to process in-bound mail. Out-bound mail was not corrected until 9:30am, Mon, 3/18.

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