IS Outages

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28 hr EMail Outage, 3/17-18/2002

Sunday March 17, 2002 5:00am - Monday March 18, 2002 9:30amEmailadmin

The EMU email server became unstable about 5am, Sun, 3/17. A partial correction was made to the server at 2pm 3/17 that may have permitted it to process in-bound mail. Out-bound mail was not corrected until 9:30am, Mon, 3/18.

2 hr Faculty/Staff (FS) Novell Server Failure

Friday March 15, 2002 7:00am - 8:30amFile Serveradmin

FS Novell Server at 100% with very little being done. Flooded with bursting packets. Rebooted at 8:15am. Graceful shutdown successful. Services restored by 8:30am.

3hr Maintenance Outage for EMail

Thursday March 7, 2002 6:00am - 9:00amEmailadmin

Reconfiguration of email infrastructure to integrate new mail server hardware. Significant milestone toward implementation of IMAP email which we hope to have implemented fully by July 2002.

1.5hr ST Novell Server Crash

Tuesday February 19, 2002 9:00pm - 10:30pmFile Serveradmin

ST Novell server became unstable. Possibly due to addition of Open File Mgr software installed earlier in day. Returned to service at 22:30. Disk repair run with no errors found.

6 Hour Server Maintenance Outage

Saturday February 9, 2002 6:00am - 1:00pmNetworkadmin

Maintenance outage for all servers. Extended outage for Novell servers. Install new directory services, create system recovery images, update all disk and array drivers.

ST drive failure – no server downtime.

Wednesday February 6, 2002 12:00am - 12:00amFile Serveradmin

ST server – drive in slot 1 of raid 5 failed again. Drive was moved to mail server to verify it is what is bad. A replacement 36 Gig drive was ordered from Dell. A drive from the mail server was used and the replacement drive will go into the mail server.

Disk Failure on ST (Student) Novell Server – no server downtime.

Friday February 1, 2002 11:00pm - Saturday February 2, 2002 12:00pmFile Serveradmin

A disk on ST failed. System remained operational on RAID 5. On 2/2 at 11:30am Jason took reseated hot-swap drive. Immediately began automatic rebuild. Rebuild completed at 11:50am without errors.

FS (Faculty/Staff) Novell Server Crash

Friday February 1, 2002 11:00pm - Saturday February 2, 2002 11:45amFile Serveradmin

FS server crashed. Reason unknown. Restarted 2/02 11:30 by Jason. Volume repair performed. No errors encountered.

Novell ST (student) Server Crash

Tuesday January 29, 2002 11:15am - 11:50amFile Serveradmin

The ST Novell server ‘ab-ended’ (i.e. crashed) for unknown reasons. Was returned to service at 11:50 after running standard disk validation and repairs program.

EMail ERROR Messages Between 10:55 and 11:15

Tuesday January 29, 2002 10:55am - 11:15amEmailadmin

One of the EMU Email Servers errored during Sophos email virus definitions update. All mail sent or received between 10:55 and 11:10 was flagged, erroneously, as having a virus and would have been ‘bounced’ back to the sender. If you sent an email during this time period and received a ‘bounce’ message rejecting it because of a ‘virus’, disregard it and send again.

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