The NAC box was unresponsive which would lead one to think the Internet was down.
Tag Archives: Unscheduled
myEMU – Online Admissions Form – Available on January 3
The upgrade to myEMU from 12/31/2013 had to be extended. We expect all myEMU services to be available again by January 3, 2013. We apologize for the inconvenience and hope you will try again when the service returns.
Notifylink Outage
The Notifylink service crashed and had to be restarted.
Mail outage
Configuration problems on mail prevent proper operation. We are working to resolve the problem.
RDS server outage
An application updater caused an unplanned restart of the remote desktop server.
Box Office Server
The box office server crashed during the Internet connection outage on 12 Oct. Technicians rebooted it on the morning of 13 Oct.
Intermittent/Slow Internet Connection
The campus connection to the Internet is unstable with periods of extreme slowness or no connection at all. Info Systems is aware of the problem, which appears to be with our Internet provider. We are working to get it resolved.
UPDATE: Service restored by Internet provider at 10:45pm.
Switch failure affecting Hillside, Roselawn
A switch failed to update disrupting network access in Hillside and Roselawn. Technicians are working to resolve the problem.
Failed Internet Traffic Management Device (NetEnforcer)
The NetEnforcer bandwidth management appliance failed completely. We are unable to manage Internet traffic which will result in slow Internet connections for everyone.
A replacement is being shipped to us and we expect to receive it on Monday but some time will be required to configure it and place in service.
We will update this outage as our progress towards repair progresses.
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UPDATE (08/27 10:00am): We have received confirmation that the replacement unit has been shipped. Unfortunately, it shipped from Israel and will not arrive until noon on Wednesday, 08/29 (current ETA, which could change). Our Internet connection monitoring data indicate that performance has been better than expected (considering the circumstances) but we are urging everyone on campus be judicious in their use of the Internet for things that require significant bandwidth (i.e. streaming video and audio).
Network outage: 3rd floor, Campus Center
This problem has been resolved.