A drive is failing on server NS.
I called Dell and another one is being sent. I checked the drive using Dell’s raid disk test utility. It failed the “smart check”.
I took the “spare” 36 gig drive from MS2 and installed it into the system. The replacement drive will become our spare.
Dan Marple Jr.
I disabled sophos on FS. On the corrupted file I found the following:
couldn’t check properties in explorer
couldn’t copy the file in explorer
couldn’t delete the file in explorer
couldn’t copy the file in a dos box
COULD delete the file in a dos box.
I then rebooted the server just to make sure it was happy.
It appears that if there is a high CPU utilization we should check what process is the highest. If it is sweep, check the last file it scanned – we might be able to use that to track down a corrupted file (if that is the problem). In this case “user” was the last user to have a file scanned, but it wasn’t the corrupted file.
I was hoping to be able to get a copy of the file and then place that on a test server to see if we could duplicate the error and see if there was another way to prevent the server from crashing, by disabling sweep w/o a reboot.
Faculty/Staff (FS) Novell file server became unresponsive. Unusually high CPU utilization. Forced SHUTDOWN/REBOOT.
This incident appears to have been caused by an attempt to delete a corrupted Powerpoint file by a user. Network Administrator will have to delete this file immediately following a restart of FS at some point in the future. Until then the user has been instructed NOT to attempt to work with the file in any way.
FS Novell server rebooted because of reports of login processing failures last night.
Faculty/Staff Novell server failed to execute logins. Logs contain “work to be done” errors. Errors appear to have stopped after 19:55.
Faculty/Staff (FS) Novell file server became unresponsive. Unusually high CPU utilization. Forced SHUTDOWN/REBOOT.
UPDATE: 6/18 10am: This incident now appears to have been caused by an attempt to delete a corrupted Powerpoint file by a user.
Faculty/Staff (FS) Novell file server became unresponsive. Unusually high CPU utilization. Forced SHUTDOWN/REBOOT.
UPDATE: 6/18 10am: This incident now appears to have been caused by an attempt to delete a corrupted Powerpoint file by a user.
The Webmail system was intermitently unavailable between 2:00pm and 4:00pm because of DNS issues. The problem has been resolved and InfoSys is monitoring the systems for any signs of additional trouble.